What are the responsibilities and job description for the Service Support Associate position at Dave & Buster?
Job Overview
We are seeking a highly motivated and detail-oriented Service Support Associate to join our team at Dave & Buster's. As a Service Support Associate, you will play a vital role in ensuring that our guests have an exceptional dining experience. Your primary responsibilities will include maintaining area cleanliness, providing necessary support to our bartenders, cocktail staff, and wait staff, and ensuring that our guests receive fast, friendly, and accommodating service.
Key Responsibilities
Physical Demands
We are seeking a highly motivated and detail-oriented Service Support Associate to join our team at Dave & Buster's. As a Service Support Associate, you will play a vital role in ensuring that our guests have an exceptional dining experience. Your primary responsibilities will include maintaining area cleanliness, providing necessary support to our bartenders, cocktail staff, and wait staff, and ensuring that our guests receive fast, friendly, and accommodating service.
Key Responsibilities
- Deliver an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
- Adhere to all company safety and sanitation policies and procedures.
- Responsible for bus stand cleanliness and stocking.
- Ensure wait stations remain clean.
- Empties trash and spot sweeps whenever the floor needs it, or when a manager requests.
- Performs opening/closing responsibilities, including party breakdown/duties.
- Restocks and prepares supplies for shift change and/or close.
- Ensures food is properly garnished prior to running out to guests.
- Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
- Busses and resets tables.
- Delivers food to tables and ensures the guests have everything they need.
- Offers assistance to guests by clearing away dishes and glassware, and refilling beverages.
- Assists in party setup.
- Maintains cleanliness of restrooms, including restocking of supplies.
- Cleans high chairs and booster chairs.
- Assists other team members as needed or when business needs dictate.
Physical Demands
- Work days, nights, and/or weekends as required.
- Work in a noisy, fast-paced environment with distracting conditions.
- Read and write handwritten notes.
- Lift and carry up to 30 pounds.
- Move about the facility and stand for long periods of time.
- Walk or stand 100% of shift.
- Compensation is from $2.33 - $9 per hour.
Salary : $2 - $9
