What are the responsibilities and job description for the Host/Hostess position at Dave & Busters?
**Host/Hostess Job Description:**
As a Host/Hostess at Dave & Buster's, you will be responsible for managing the front-of-house area and providing exceptional service to our guests.
Main Responsibilities:
- Welcome and engage all guests to create a memorable experience, making them feel welcome and appreciated.
- Guide groups of guests through collaborative activities and games, ensuring they have an enjoyable and interactive experience.
- Be knowledgeable about game types and provide tips and tricks to ensure the best experience, helping guests to make informed decisions.
- Understand guest needs to recommend the most suitable games, taking into account their interests and preferences.
- Support guests with any service or basic technical questions, providing timely and effective assistance.
Requirements:
- Provide exceptional customer service, consistently meeting high standards of hospitality.
- Demonstrate knowledge of game types and mechanics, staying up-to-date on new releases.
- Communicate effectively with guests and team members, using clear and concise language.
