What are the responsibilities and job description for the IT Specialist position at Dave Kingston Produce Inc?
Job Summary
We are seeking a skilled IT Technician to join our dynamic team. The ideal candidate will be responsible for maintaining and supporting our IT infrastructure, ensuring optimal performance of computer systems, and providing exceptional customer service. This role requires a strong understanding of both Windows and Mac environments, as well as proficiency in networking and security protocols.
Duties
- Provide desktop support for end-users, troubleshooting hardware and software issues.
- Manage and maintain IT infrastructure, including servers, networks, and firewalls.
- Configure and support Virtual Private Networks (VPN) for secure remote access.
- Assist in the setup and maintenance of computer networking systems.
- Communicate effectively with team members and end-users to resolve technical problems.
- Perform regular system updates, backups, and maintenance tasks to ensure system integrity.
- Document procedures and solutions for future reference.
Qualifications
- Proficiency in Windows and Mac operating systems.
- Strong knowledge of IT infrastructure components including routers, switches, firewalls, and VPNs.
- Experience in computer networking principles and practices.
- Excellent customer service skills with the ability to communicate technical concepts clearly to non-technical users.
- Ability to work independently as well as collaboratively within a team environment.
- Strong problem-solving skills with attention to detail.
Join us in delivering top-notch IT support while enhancing your skills in a collaborative environment!
Job Type: Full-time
Pay: $52,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Idaho Falls, ID 83402 (Required)
Work Location: In person
Salary : $52,000 - $100,000