Prepared Food Clerk

POSITION SUMMARY

A Dave’s Fresh Marketplace Prepared Food Clerk is responsible for preparing food items, along with setting up and maintaining attractive Prepared Foods displays. Prepared Food Clerks ensure a positive image by preparing quality foods and providing excellent customer service.

It is the responsibility of a Prepared Food Clerk to adhere to all food safety practices and procedures.

MINIMUM QUALIFICATIONS

·         Prior food service experience preferred, but not required

·         Must be 18 years of age or older

·         Must be comfortable with customer facing interactions

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

·         Ensuring that each customer receives outstanding customer service by providing a friendly environment – includes greeting and acknowledging customers, smiling, making eye contact, and all other components of customer service

·         Prepare foods with strict adherence to Dave’s Fresh Marketplace recipes and quality standards

·         Providing customers with consistent, high quality prepared foods

·         Accurately prepares customer special orders

·         Cutting gloves must be worn on non-cutting hand while cutting any product. This policy is mandatory

·         Examines products for freshness

·         Ensuring appealing displays by keeping cases, rotisserie displays, soup bars, etc. clean, well- stocked, and properly rotated while checking and maintaining freshness and quality of products

·         Awareness of food allergens; able to answer customer questions regarding food allergens

·         Weigh, price, and package foods per customer order

·         Take customer orders with accuracy: both by phone and in-person

·         Assist with catering orders

·         Practice proper rotation and labeling of all products

·         Ensures proper temperatures in all cases

·         Cleaning of department, equipment, and cases

·         Completes all cleaning tasks as needed

·         Completes all department logs as required

·         Notifies management of pricing discrepancies

·         Maintain a positive work environment

·         Adherence to department-specific dress code policy

·         Strict adherence to all Food Safety & Sanitation procedures

·         Follows all safety practices and procedures – I.E. working in a safe manner, utilizing personal protective equipment (PPE) when necessary, etc.

·         Adhering to all Dave’s Fresh Marketplace policies, procedures, and practices including signing, pricing, and loss prevention

·         Performing other duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

·         Effective communication skills, ensuring excellent customer service

·         Proper handling of equipment such as knives, scales, wrappers, compactors, garbage disposals, hand trucks, and cooking equipment (fryolators and ovens/stoves)

·         Willingness to collaborate and work well in a team environment

·         Ability to follow instructions; both written and verbal

·         Ability to learn a basic knowledge of all products and recipes

·         Must be willing to participate in further training – I.E., food safety training

·         Can effectively communicate ingredient and food allergen information to customers

·         Ability to provide/receive constructive feedback

·         Ability to multi-task, prioritize, and stay organized

·         Reliable and dependable; able to work a flexible schedule – including weekends

·         Must be able to work a minimum of 3 shifts per week

·         Ability to solve practical problems

·         Highly motivated – ability to successfully work in a fast-paced environment

PHYSICAL DEMANDS AND WORK ENVIRONMENT

·         Ability to lift up to 20 lbs. constantly, 25-50 lbs. occasionally

·         Pushing and pulling occasionally

·         Standing constantly

·         Handling frequently

·         Reaching frequently

·         Finger-use frequently

·         Talking frequently

·         Hearing frequently

·         Smelling frequently

·         Good vision is constant

·         May be exposed to various food allergens

·         Exposure to refrigerated conditions occasionally

·         Exposure to extreme cold occasionally

·         Exposure to extreme heat occasionally