What are the responsibilities and job description for the Reception Supervisor -Portland position at David Evans and Associates, Inc.?
DEA is hiring a Reception Supervisor to support our engineering and corporate services office in Portland, OR. The position will be responsible for a variety of duties including administrative responsibilities with general office tasks in a fast-paced professional engineering firm.
Job Duties May Include
Job Duties May Include
- Supervise reception staff including setting and managing expectations
- Work with direct reports to develop robust Success Plans; monitor progress made by direct reports, be invested in their success, and provide leadership as they work to achieve or exceed expectations
- Update daily, weekly, and monthly reception schedules
- Answering and directing calls on a multi-line phone system
- Greeting and assisting visitors to the Portland office
- Assisting with mail, filing, and other support services functions
- Preparing, composing, and maintaining letters, documents, and spreadsheets using Microsoft Office applications
- Complete a wide variety of administrative tasks. Some examples include preparing expense reports for payment; processing invoices for payment; tracking, preparing, and sending gifts to employees for birthdays, anniversaries, and new babies; preparing reports for vendors and overseeing the vendors' processes; filing paperwork required by state agencies, etc.
- Setting up conference rooms, including setting up and taking down equipment for in-person and videoconference meetings
- Assist Human Resources in various tasks.
- Work closely with the Regional Service Business Leader
- Assist the Regional Business Service Leader with employee service requests.
- Commitment to work either a 7am-4pm or 8:30am-5:30pm, M-F in-office schedule
- 5 years of administrative experience
- Minimum of 3 years of experience in a supervisor role, preferably in reception, front desk operations, or a related field. Demonstrated ability to lead, train, and provide exceptional service.
- Experience answering a multi-phone line system and routing calls.
- Strong Microsoft Office skills
- Ability to learn new technologies (position will use Microsoft SharePoint, ADP)
- Medical, Dental, Vision, Disability, and Life Insurance
- Health Savings and Lifestyle Spending Account with employer contribution
- Support for continuing education and training opportunities
- Paid Time Off (PTO)/Holiday Pay
- 401k
- Holistic Wellbeing Program with a focus on physical, emotional, financial, career, and community health
- Opportunity for growth with support and mentoring to help with professional goals
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