Reception Supervisor

Job duties may include: Supervise reception staff including setting and managing expectations Work with direct reports to develop robust Success Plans; monitor progress made by direct reports, be invested in their success, and provide leadership as they work to achieve or exceed expectations Update daily, weekly, and monthly reception schedules Answering and directing calls on a multi-line phone system Greeting and assisting visitors to the Portland office Assisting with mail, filing, and other support services functions Preparing, composing, and maintaining letters, documents, and spreadsheets using Microsoft Office applications Complete a wide variety of administrative tasks. Some examples include preparing expense reports for payment; processing invoices for payment; tracking, preparing, and sending gifts to employees for birthdays, anniversaries, and new babies; preparing reports for vendors and overseeing the vendors' processes; filing paperwork required by state agencies, etc. Setting up conference rooms, including setting up and taking down equipment for in-person and videoconference meetings Assist Human Resources in various tasks. Work closely with the Regional Service Business Leader Assist the Regional Business Service Leader with employee service requests. Basic Qualifications: Commitment to work either a 7am-4pm or 8:30am-5:30pm, M-F in-office schedule 5+ years of administrative experience Minimum of 3 years of experience in a supervisor role, preferably in reception, front desk operations, or a related field. Demonstrated ability to lead, train, and provide exceptional service. Experience answering a multi-phone line system and routing calls. Strong Microsoft Office skills Ability to learn new technologies (position will use Microsoft SharePoint, ADP) Benefits: Medical, Dental, Vision, Disability, and Life Insurance Health Savings and Lifestyle Spending Account with employer contribution Support for continuing education and training opportunities Paid Time Off (PTO)/Holiday Pay 401k Holistic Wellbeing Program with a focus on physical, emotional, financial, career, and community health Opportunity for growth with support and mentoring to help with professional goals

Salary : $45,000 - $63,000