What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at David Shin - State Farm Agent?
About our Agency :
Our team of 5.5 embodies a culture of growth, resilience, and excellence. We believe "how you do something is how you do everything," and our team lives by this—some train for marathons, others pursue MMA, all driven to be the best versions of ourselves each day. Guided by core values of working in the light, failing forward, and choosing courage over comfort, we’ve built a culture that supports both personal and professional growth.
We offer unique benefits including an extra PTO day each month for hitting goals (in addition to 40 hours of PTO 40 hours of sick time), and a safe harbor 401k with a Roth option. If you’re ready to grow alongside a motivated and tight-knit team, we’d love to connect!
Responsibilities :
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- 401K
- Hourly pay plus commission / bonus
- Paid time off (vacation and personal / sick days)
- Growth potential / Opportunity for advancement within my agency
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
As an Agent Team Member, you will receive...
Requirements :
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
