What are the responsibilities and job description for the Operations Manager | Beverly Hills, CA position at David Yurman?
Overview
David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.
The David Yurman Beverly Hills team is looking for an Operations Manager to share the company's mission to clients, delivering a superior customer experience. The Operations Manager is responsible for all operational functions of the Retail Store and may be required to act as Manager on Duty in the absence of the Store Manager and Assistant Manager. Inventory management is a critical aspect of the Operations Management role. The Operations Manager will ensure the adherence to operational policies, OSHA requirements and Loss Prevention procedures while focusing on achievement of sales and profitability plans for the store and company.
The David Yurman Operations Manager will be accountable for the following key deliverables:
Responsibilities
- Responsible for managing and reconciling inventory counts and communicating any discrepancies
- Perform inventory maintenance including inventory movement, audits, shipping/receiving, RTV’s and transfers.
- Effectively utilize POS system and inventory management functions to ensure maximum efficiencies in store
- Responsible for management of all Omnichannel functions (BOSS, BOPIS & Charge Send fulfilment) on daily / weekly basis.
- Assists in ensuring compliance with all security/loss prevention policies and procedures
- Responsible for the management of repairs and ensuring timely client follow-up
- Oversees the plan development and execution of price changes
- As scheduled, responsible for the opening and closing of the store.
- Responsible for management, training, and development of sales support team
- Responsible for troubleshooting IT issues with corporate partners
- Participate in the development and execution of strategic initiatives to achieve sales and profitability plans
- Primary liaison with KWI for technical support and training
Qualifications
- Minimum 3 years in an operational role within a retail environment, prior management, luxury retail experience preferred
- Must have excellent communication skills
- Exceptional attention to detail and project management skills
- Ability to manage multiple tasks, adapt, and prioritize in a fast-paced environment
- Computer skills: Proficient in Microsoft Excel and Outlook
The expected base salary for this role is $90,000 - $100,000.
Salary : $90,000 - $100,000
