What are the responsibilities and job description for the Social Work Program Manager position at Davidson County Government?
Job Description
Overview :
General Statement of Duties
Performs complex professional and technical work managing, directing, coordinating, and supervising the timely and appropriate delivery of Child Welfare Social Work programs.
Distinguishing Features of the Class
An employee in this class is responsible for assisting with decision making and program management, including supervision of Social Workers and SW Supervisor III’s in the delivery of Child Welfare Services, and currently provides direct support to and supervision of Permanency Planning Supervisors. This position is a member of the Child Welfare Management team and the broader Agency Management Team.
Illustrative Examples of Work
- Assesses present and future needs of the Child Welfare Service program and staffing requirements; establishes short and long-range goals for the unit and communicates to the Social Work Program Administrator, Deputy Director, and Agency Director what is needed to accomplish goals.
- Facilitates meetings with the staff, disseminates policy and guidance at those meetings and relays appropriate information to the Social Work Program Administrator, Deputy Director, Director and / or Management Team members as appropriate.
- Assures that all policies and procedures (as set out by federal, state and locate mandates) are clearly followed and documented
- Evaluates the Child Welfare Service program through various tracking methods.
- Works with local community and State agencies to design service delivery systems that will be effective in addressing the needs of families.
- Provides ongoing consultation on permanency planning cases, removals, placement disruptions, special investigations, fatalities, and complex cases; reviews case records.
- Investigates complaints to determine if there was compliance with good social work practice, as-well-as adherence to policy and law.
- Offers solutions for ineffective operations to the Social Work Program Administrator, Deputy Director, and Agency Director.
- Monitors staff performance; conducts performance appraisals on supervisors and reviews / approves all appraisals of line staff.
- Determines training needs and compliance with State training requirements; works with the Quality Assurance Team to develop in-house training; and provides orientation and training for supervisors.
- Oversees disciplinary process for line staff and supervisors through investigation of infractions; documentation of oral and written warnings / disciplinary action are provided to the Deputy Director and the Agency Director.
- Receives applications, conducts interviews and reference checks and recommends new hires to the Agency Director.
- Participates in the development of budget for Child Welfare along with the Deputy Director, Program Administrator and Agency Director; identifies over expenditures, unexpected needs and possible remedies.
- Adheres to state, federal, county and department’s policies, rules, and regulations
- This position is required to perform mandatory emergency shelter duty should the need arise
- Performs other duties as assigned
This position performs supervision to staff during On-Call for after-hours, weekends and holiday coverage for CPS and disaster related duties and shelter openings
Recruitment and Selection Guidelines
Knowledge, Skills and Abilities
Physical Requirements
Education and Experience
Licenses and Certifications
