What are the responsibilities and job description for the Front Desk Receptionist position at Davis Family Medical and Express Care?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires a professional demeanor, strong communication skills, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome clients and visitors in a courteous manner.
- Manage incoming phone calls using phone systems, directing calls to appropriate personnel.
- Schedule appointments and manage calendars efficiently.
- Maintain accurate filing systems for records and documents.
- Perform data entry tasks with attention to detail.
- Utilize Google Suite for document creation, communication, and scheduling.
- Assist with office management tasks as needed to ensure smooth operations.
- Provide support as a Receptionist, including handling patient inquiries and managing insurance information when applicable.
Skills
- Proficient in phone systems and customer service techniques.
- Strong calendar management skills to coordinate appointments effectively.
- Excellent computer literacy, including experience with Google Suite applications.
- Ability to perform data entry accurately and efficiently.
- Familiarity with office management practices is preferred.
- Strong organizational skills with attention to detail.
- Ability to type quickly and accurately is a plus.
- Previous experience as a Receptionist is advantageous but not required.
We invite candidates who are enthusiastic about providing excellent service and possess the necessary skills to apply for this rewarding position.
Job Types: Full-time, Part-time
Pay: $12.25 - $15.00 per hour
Expected hours: 32 – 40 per week
Schedule:
- Monday to Friday
Work Location: In person
Salary : $12 - $15