What are the responsibilities and job description for the Desktop Support Technician - part-time position at Davis Technical College?
Performs a variety of analytical and technical tasks relating to installation, implementation, operation, and maintenance of in-house computer services and systems. Performs as an Information Technology (IT) team member and works within team structure to promote quality IT Department and College services to customers/partners while achieving respective goals, objectives, and mission. Performs a variety of technical duties related to implementation and maintenance of in-house computer services, systems and equipment.
- Install, configure, test, maintain, monitor and troubleshoot end user workstation hardware/software, peripherals and networked products.
- Receive and respond to phone calls and/or emails regarding PC and/or hardware problems and maintain call support list.
- Create and maintains computer images. Images new and re-purposed computers
- Assist in inventory control, inventory identification, and surplus of excess equipment.
- Perform other related duties as required.
SHARED IT RESPONSIBILITES:
1. Performs as an Information Technology (IT) team members and works within team structure to promote quality IT Department and College services to customers/partners while achieving respective goals, objectives, and mission.
2. Assists users to understand software applications, orients, and trains users in software applications.
3. Supports faculty and staff with IT related issues and focuses on developing highly interactive relationships through customer service skills.Performs a variety of analytical and technical tasks relating to installation, implementation, operation, and maintenance of in-house computer services and systems. Performs as an Information Technology (IT) team member and works within team structure to promote quality IT Department and College services to customers/partners while achieving respective goals, objectives, and mission. Performs a variety of technical duties related to implementation and maintenance of in-house computer services, systems and equipment.
NOTICE:
- This description should not be construed to contain every function/responsibility that may be required to be performed by an employee assigned to this position.
- To perform this job successfully, an individual must be able to perform each task with or without reasonable accommodation.
- High School Diploma or equivalent.
PREFERRED QUALIFICATIONS:
- Certification from a Technical College.
- Two (2) years of PC/LAN experience.
- Basic understanding of PC architecture and operation of both hardware and software.
- Ability to communicate effectively, verbally and in writing.
- Ability to develop effective working relationships with supervisors, co-workers, students, and the public.
- Ability to work independently and manage work assignments in a high interpersonal contact environment.
- Ability to deal effectively with stress caused by work load and time deadlines
APPLICATION
To be considered for employment you must meet the minimum qualifications of the position, submit an EMPLOYMENT APPLICATION, RESUME and COVER LETTER before the closing date. All applicants will be evaluated and ranked on the basis of relevant experience as stated therein. Highest ranking applicants may be invited for a personal interview. Apply online at www.davistech.edu/hr or in person at:
Davis Technical College
550 E 300 S
Kaysville, UT 84037
www.davistech.edu/hr
EOE
Salary : $19 - $23
