What are the responsibilities and job description for the Davy Knapp Photography Inc is hiring: Customer Service Specialist- Luxury Portra position at Davy Knapp Photography Inc?
We are looking for a motivated and enthusiastic Customer Service Specialist to join our team! As a Customer Service Specialist, you will be responsible for providing support to our customers, resolving customer complaints, and providing a positive and top-quality customer experience.
Schedule
Monday - Friday 9am - 5pm and occasional weekends as needed
Responsibilities
- Providing customer support via telephone, e-mail, voice chat or in-person
- Informing customers about products and services
- Responding to customer questions
- Resolving customer complaints
- Suggesting solutions for common problems
- Preparing documents and reports
- Updating customer database
- Training new customer service agents
- Collaborating with the management team
- Improving overall customer satisfaction
Qualifications
Job Types
Full Time, Permanent
Salary
12 - $15 per hour
Davy Knapp Photography has been in business 22 years creating centerpiece portraits for busy families so their family's love and connection can stand out in a world of distraction.
Salary : $12 - $15
