What are the responsibilities and job description for the Receptionist Part time 2:30-8:00pm position at Dawn Hill Home for Rehab and Nursing?
Dawn Hill Home for Rehab and Nursing -
We are Greentree Healthcare, and we are looking for the best and brightest to help us change long term care. At Greentree we believe that happy, appreciated staff leads to happy residents, and that is what we are all about . We are looking for a part time receptionist to join our team 2 : 30pm-8 : 00pm
We understand that you work to have a life, not the other way around .
We offer the following benefits so you can excel at work and in life.
- New competitive rates!
- We support and care about our employees.
- Beautiful location and comfortable working environment
- Flexible scheduling
- Continuous learning-tuition reimbursement
- Excellent Benefits
- Generous vacation package
Positions Summary :
Performs receptionist and related administrative duties for the facility and as assigned by the Business Office Manager. Performs role as liaison to visitors, families, vendors and other external constituents. Responsible for distribution of daily resident census.
Essential Duties and Responsibilities :
Operates switchboard and paging system.
Receives and screens visitors, guests, sales representatives and others who may visit the organization and directs them to the proper person.
Informs visitors of the visiting rules and regulations and may advise the supervisor in charge of individuals whom they feel should not enter due to their age, condition or other factors involved.
Maintains current reference of resident by name and room number, list of emergency phone numbers, list of department extensions with names of key personnel and their extension number.
Handles typing and filing of correspondence and outgoing mail for the various departments as needed. Handles mail delivery to residents and staff.
Types daily census information and distributes to department heads.
Manages employee lunch tickets, ordering supplies, resident funds and banking.
Performs all tasks and duties in an efficient and safe manner.
Performs other related duties as assigned or as necessary. Remains flexible and adaptable in work schedules and work assignments as defined by departmental and facility needs.
Represents GreenTree HCM in a manner that conveys professionalism, confidentiality, courtesy, fairness, personal integrity, and respect for the fundamental rights, dignity, personal comfort and privacy of others.
Required Competencies :
QUALITY & PRODUCTIVITY
Provides high quality services, processes and programs while consistently seeking ways to improve outcomes and enhance the facility. Meets or exceeds goals and objectives and consistently engages in productive work effort requiring, minimal direction from manager.
PROFESSIONALISM
Demonstrates self-control by maintaining composure in difficult situations; deals calmly and effectively with stressful situations. Projects a professional image of oneself and the organization and demonstrates a positive attitude towards work and the organization.
ACCOUNTABILITY
Demonstrates commitment to the position and accepts responsibility for personal actions.
COLLABORATION & TEAMWORK
Supports a positive team environment in which employees participate, respect and cooperate with each other to achieve desired results. Builds and sustains cooperative working relationships and demonstrates a positive attitude in work assignments and interaction with others.
COMMUNICATION
Expresses self in a knowledgeable, coherent, and professional manner. Works to resolve conflict and promotes an open and honest environment for feedback and constructive criticism.
LEADERSHIP
Provides direction and motivation and sets an example through open communication and modeling best practices. Provides appropriate advice, on- going feedback, support and resources to improve effectiveness of individuals and departments.
Qualifications :
EDUCATION AND / OR EXPERIENCE
High School Diploma preferred.
Computer literacy required.
Previous experience management switchboard / phone system preferred.
Must be able to effectively communicate with older adults in a manner that conveys warmth and professionalism
EEOC
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
