What are the responsibilities and job description for the Quality Assurance-Day Shift position at Day Shift - Neiman Marcus Group Careers Careers?
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Your Role
The Quality Assurance Specialist role will be primarily responsible for ensuring proper procedures are followed and auditing customer orders.
What You’ll Do
- Evaluate the work of fellow associates to ensure proper procedures are followed and customer orders are accurate.
- Daily auditing of transactions completed in all departments
- Validating and updating item information
- Other tasks as required to meet team goals
What You Bring
- Provide constructive feedback
- Perform basic math, and interpret both written and verbal instructions correctly
- Actively support team concepts
- Maintain individual productivity and quality standards according to department requirements
- Focus and remain on task in a fast-paced environment
- Give attention to detail
- MS Office Suite (Word and Excel) experience
- Data entry skills
- Sound decision-making ability
- Effective and professional communication ability, written and verbal
PHYSICAL DEMANDS
Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. The employee may be required to occasionally stoop, bend, or kneel. Requires standing and walking for the duration of a scheduled shift up to 12 hours, apart from scheduled breaks and lunches.
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S., with 3,000 of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.