The Account Manager plays a crucial role in maintaining and expanding relationships with existing clients. They are responsible for understanding client needs, identifying opportunities, and ensuring client satisfaction. Account Managers serve as the main point of contact for clients and work closely with internal teams to deliver solutions that meet client objectives.
Requirements
Job Requirements :
To perform this job successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and ability required for this position. Reasonable accommodation may be made to ensure individuals with disabilities are able to perform the work functions.
Essential Duties and Responsibilities :
Client Relationship Management :
- Build and maintain strong relationships with key clients.
- Understand client needs and objectives, and proactively address them.
- Serve as the primary point of contact for your client while assisting them
Account Growth and Development :
Identify opportunities to sell all Dayka & Hackett products to new and existing clients.Collaborate with sales teams to develop strategies for account growth.Present new products or services to clients and explain their benefits.Work with Vice President of Sales and Marketing to establish a Target List of customers for new business opportunitiesTeam Collaboration :
Collaborate with sales, marketing, and product teams to align strategies and initiatives.Provide feedback from clients to internal teams to improve products or services.Participate in team meetings, training sessions, and other internal activities.Skills and Qualifications :
Strong knowledge of supply chain managementExperience in the agricultural or citrus industry.Familiarity with sales operations and customer relationship management.Analytical skills and proficiency with relevant software tools (e.g., Excel, ERP systems).Excellent communication and teamwork skills.Have an established book of businessProficient in Microsoft Office ApplicationsGreat communicator with an emphasis on servicing the customerSelf-starter, organized, and able to multitaskBilingual Spanish is a plus, but not requiredExperience :
5 years of experience in produce-related Sales Experience or related field (highly preferred.)Education
BA or equivalent degree from an credited institution, in a related field or equivalent years of experience.General Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely an Sales role and Requires a certain amount of physical activity. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.Driving / climbing in and out of a vehicle.Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 25 pounds at times.Mobility and Travel :
Travel is expected for this position up to 25%.Overnight Travel usually within the U.S.Handling and Inspection :
Lifting and Carrying : Occasionally lifting and carrying boxes of fruit or samples, typically weighing up to 25-30 pounds.Manual Dexterity : Ability to handle and inspect fruit samples, requiring good manual dexterity and hand-eye coordination.Office Work :
Seated Work : Extended periods of sitting while working at a computer, attending virtual meetings, and completing paperwork.Computer Use : Frequent use of computers, which involves repetitive motions such as typing and using a mouse.Warehouse and Storage Facilities :
Temperature Variations : Exposure to different temperature conditions when visiting refrigerated storage facilities or warehouses.Climbing : Occasionally climbing ladders or steps to access stored products.Health and Safety :
Personal Protective Equipment (PPE) : Use of appropriate PPE when required, such as gloves, safety glasses, and protective footwear.
Safety Protocols : Adherence to safety protocols and guidelines, especially in packing and storage facilities.Supervisory Responsibility :
N / A
Visual and Sensory Requirements :
Visual Acuity : Good visual acuity to inspect fruit quality and detect any defects or issues.Sensory Evaluation : Ability to use sensory skills such as taste and smell to assess fruit quality.Communication :
Clear Communication : Ability to communicate clearly and effectively in person, over the phone, and via email, which is essential for coordinating with suppliers, clients, and team members.Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Notice : Dayka & Hackett LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, disability, or any other protected status. All qualified applicants will receive consideration for employment .
Dayka & Hackett, LLC reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and / or assign tasks for the employee to perform, as the company may deem appropriate.
Salary Description
70-$130K (DOE)
Salary : $70,000 - $130,000
