What are the responsibilities and job description for the Front Desk Agent and Night Auditor position at Days Inn by Wyndham Ladson Summerville Charleston?
About us
Days Inn by Wyndham is a hotel in Ladson, SC.
Night Auditor
A Night Auditor is responsible for balancing daily transaction, reporting to supervisor and managers in addition to Guest Service responsibilities(below), minimum experience, education, skill & physical Requirements and must have either a basic accounting understanding and/or night audit experience.
A Guest Services Associate is responsible for greeting and registering guests and checking guests out of the hotel, answers and processes all phone calls received plus handles all special requests for services or information, and assist with any other assigned task in accordance with hotel policies and procedures to deliver outstanding guest service and financial profitability.
We offer team members an 401(k)retirement plan and employer-sponsored health benefits for team members and their dependents upon meeting eligibility requirements to protect your income and maintain your health utilizing these Aflac benefits: Short-term disability, dental, vision, hospital confinement, accident, critical illness, and life insurance.
Minimum Experience, Education, Skill & Physical Requirements: Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening.
Must be:at least 18 years of age, flexible in hours and days worked, able to work both morning and evening shifts, able to work on the weekdays, able to work on the weekends, during holiday periods, able to follow written and verbal directions, capable of working in a fast-paced environment with multiple interruptions, able to spend the majority of the day walking, standing, typing, and talking.
MUST HAVE PREVIOUS HOTEL OR CUSTOMER SERVICE EXPERIENCE
Submit resume: Online, or in person.
Job Types: Full-time, Part-time
COVID-19 considerations:
To keep our Guest Service Representatives, we've installed clear plastic barriers, and provide masks, gloves, and hand sanitizer.
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
Schedule:
- 8 hour shift
- Overnight shift
Application Question(s):
- Are you able to work the Morning shift: 7a.m. to 3p.m.?
- Are you able to work the Afternoon/Evening shift: 3p.m. to 11p.m.?
- Are you able to work the Graveyard/Overnight shift: 11p.m. to 7a.m.?
- Are you able to work during holiday periods?
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $14 - $16