What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at Days Inn & Suites by Wyndham Johnson City?
Job Overview:
Days Inn & Suites by Wyndham Johnson City is looking for a detail-oriented and reliable Night Auditor to manage overnight front desk operations, ensure smooth guest check-ins/outs, and maintain accurate financial records.
As a Night Auditor, you will be responsible for balancing daily transactions, assisting guests with inquiries, and ensuring the hotel's security and safety during nighttime hours.
Key Responsibilities:
✅ Guest Services: Handle check-ins, check-outs, and guest requests professionally.
✅ Nightly Audits: Reconcile daily transactions, balance reports, and verify hotel revenue.
✅ Front Desk Operations: Answer phones, manage reservations, and provide exceptional customer service.
✅ Security & Safety: Ensure hotel premises are secure and follow all safety protocols.
✅ Problem Solving: Address guest concerns and resolve any overnight issues efficiently.
Qualifications & Skills:
✔ Previous hotel front desk or night audit experience preferred (not required).
✔ Knowledge of hotel PMS systems (training will be provided).
✔ Strong math and accounting skills for balancing daily reports.
✔ Excellent customer service and communication skills.
✔ Ability to work independently and handle overnight shifts.
✔ Must be reliable, organized, and detail-oriented.
How to Apply:
If you or someone you know is interested in this position, please apply now or contact us directly at:
Call: 1 (864) 430-7160
Email: kramani@bellsouth.net
We look forward to welcoming you to our team!
Job Types: Full-time, Part-time
Pay: $10.81 - $11.44 per hour
Expected hours: 32 – 40 per week
Schedule:
- 8 hour shift
- Night shift
- Overnight shift
Ability to Commute:
- Johnson City, TN 37601 (Required)
Ability to Relocate:
- Johnson City, TN 37601: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $11