What are the responsibilities and job description for the Night Shift Front Desk/Laundry Department position at Days Inn?
Job Overview:
We are seeking a dedicated Front Desk Agent/Laundry Attendant to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out.
Duties:
- Greet guests and efficiently process check-ins and check-outs
- Operate phone systems and manage reservations
- Provide information about hotel services, amenities, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with night audit procedures as needed
-Set up continental breakfast food items
- Wash, dry, and fold the day's linens in a separate building while maintaining the front lobby for incoming guests at night
Skills:
- Proficient in phone systems and possess excellent phone etiquette
- Experience in hotel or hospitality management preferred
- Familiarity with front desk operations and night audit procedures
- Strong guest relations skills to ensure guest satisfaction
- Lifting, turning, walking required for all shifts
Join our team as a Front Desk Agent to contribute to a welcoming atmosphere for our guests and uphold our commitment to exceptional service.
Job Type: Part-time
Pay: $14.70 - $15.00 per hour
Expected hours: 16 – 24 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- On call
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Bullhead City, AZ 86429 (Required)
Work Location: In person
Salary : $15 - $15
