What are the responsibilities and job description for the Inside Sales Representative position at Dayton Coating Technologies / Certified Tool &...?
Dayton Coating Technologies is a premier PVD coating facility. We are a service company that just happens to manufacture a product. We are looking for an associate who can provide unsurpassed customer service and sales support to our dedicated customer base and internal team.
Additional opportunities including Coating Salesman, Lab Technician, Production Associate, CNC operator, and Mechanical Engineer available within Dayton Coating Technologies and our sister company Certified Tool & Grinding.
Check us out at toolgrindcoat.com
Inside Sales
Duties and Responsibilities:
- Sales support / Technical Customer Support
- Provide technical assistance / product recommendations to customers. Will train on content, but associate must be able to grasp the technical terms, apply, implement and retain information that is being taught.
- Review customer PO’s. Contact customers as needed to clarify the scope of work, material, heat treat, masking, etc.
- Communicate between the lab and customers regarding processing questions or non standard issues
- Have a high level of awareness of work in shop and due dates
- Assist with marketing objectives
- Cultivate leads to hunt for new customers
- Follow up on prospects, leads, and new customers
- Follow up calls with existing customers to maintain relationships
- Provide professional price estimates. Follow up for feedback.
- Develop sales focus projects and meet deadlines
- Be able to capture and report results
- All other duties as assigned
This is not a full day desk job. Job requires standing and moving throughout the production facility during the day.
Required Qualifications:
- Exceptional communication skills (in person, on phone, and in writing)
- Prefer at least associates degree OR minimum 2 years similar work experience
- Experience in a manufacturing/production/engineering position is a plus
- Must be able to set an organized daily plan to maximize time and results
- Ability to bring issues and projects to completion on time
- Have the drive and interest to increase knowledge of company and products, through own personal efforts
- High level of professionalism and discretion
- Problem solving and reasoning skills
- Proficient in MS Office products
- Reliable and consistent performance. Be that go-to person the team can depend on!
Benefits include:
- Competitive pay rates
- Medical benefits available (Medical, vision, dental, supplemental)
- Employer paid life insurance
- Paid time off
- Company matching IRA program
Full time, Monday-Friday.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person