What are the responsibilities and job description for the Warranty Administrator position at Daytona Hyundai and Genesis of Daytona Beach?
Overview
We are seeking a detail-oriented and organized Warranty Administrator to join our team. The ideal candidate will be responsible for managing warranty claims, ensuring compliance with company policies, and working with the accounting department and manufacturer to ensure all claims are paid properly . This role is crucial in maintaining customer satisfaction and supporting the overall operations of our warranty department.
Duties
- Process warranty claims efficiently and accurately, ensuring all necessary documentation is complete.
- Review claims for compliance with warranty policies and guidelines.
- Communicate with manager regarding the status of claims and provide clear explanations of warranty coverage.
- Collaborate with service departments to gather information needed for claim resolution.
- Maintain accurate records of all warranty transactions and ensure data integrity in the system.
- Analyze warranty trends and report findings to management for continuous improvement.
- Assist in training new staff on warranty processes and procedures.
Experience
- Previous experience in a warranty administration or related role is preferred.
- Strong attention to detail and excellent organizational skills.
- Proficient in using computer systems and software for data entry and record keeping.
- Excellent communication skills, both written and verbal, to effectively interact with customers and team members.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Familiarity with automotive or product warranties is a plus but not required.
If you are passionate about providing excellent service and have the skills necessary to excel as a Warranty Administrator, we encourage you to apply. Join us in delivering outstanding support to our customers while contributing to our team's success.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Commute:
- Daytona Beach, FL 32117 (Required)
Ability to Relocate:
- Daytona Beach, FL 32117: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22