Customer Service Team Lead

Are you looking for a challenging role in a dynamic logistics environment? We have an exciting opportunity for a skilled professional to join our Special Accounts Department as a supervisor. In this role, you will play a crucial part in ensuring seamless international trade operations and providing top-notch customer service.

Your Key Responsibilities

You will be responsible for:

• Managing day-to-day operations of the Special Accounts Department.
• Coordinating international shipments and resolving any logistical issues that may arise.
• Developing and implementing effective solutions to improve customer satisfaction and loyalty.
• Maintaining excellent relationships with internal and external customers.

What You Need to Succeed

To excel in this role, you will need:

• Excellent communication and problem-solving skills.
• Experience in a supervisory or management role.
• A strong understanding of international trade regulations and practices.