What are the responsibilities and job description for the Luxury Outbound Sales Representative position at DC Builders?
DC Structures and DC Builders are a nationwide contracting team specializing in the sale, design and construction of one-of-a-kind wood structures. For over fifteen years, DC has been thrilling clients around the country with our dedication to superior customer service and expert craftsmanship. This is a great company to take your career to the next level alongside hard-working professionals, all while having fun. This company is going through an incredible growth cycle, which means lots of opportunities down the road!
Job Details:
We are looking for motivated Sales Representatives or "Outbound Sales Representative" to engage leads who have expressed interest in our custom homes, barns and structures. The successful candidate will primarily be tasked with
closing high dollar deals in a competitive but collaborative environment.
Responsibilities:
- Research and identify potential clients, including high-end homeowners, architects, and real estate developers.
- Use various channels (cold calls, emails, social media, and networking events) to reach out to potential leads.
- Qualify leads by assessing project feasibility, scope, and alignment with the company’s offerings.
- Conduct thorough discovery calls to understand the specific requirements and goals of each client’s project.
- Create tailored sales presentations and proposals that showcase the company’s services, craftsmanship, and previous projects.
- Stay updated on industry trends, competitor offerings, and market conditions to position the company’s services effectively.
- Monitor competitor activities to adjust sales tactics and maintain a competitive edge in the luxury market.
- Identify opportunities for upselling or securing referrals from satisfied clients.
- Work closely with the marketing team to develop campaigns that generate leads and enhance brand visibility.
- Reach out to leads who have requested information promptly and build a solid pipeline.
- Build and maintain a comprehensive database of prospects and leads.
- Exceed individual goals in revenue collected, new deals signed, contacts made and proposals sent.
- Enter and update all lead actions and information in our contact management system.
- Liaise with Design/Drafting department, Purchasing/Procurement, Finance, HR, PMs and company owners.
- Meet with customers in person on high profile deals, including for conflict resolution and follow-up.
- Communicate effectively and regularly with team members at our Portland office and nationwide.
Requirements:
- 5 years experience in a sales role
- Proven track record of successfully meeting sales quotas, preferably over the phone
- Mastery of MS Office and common office tools; HubSpot and other CRM platforms a huge advantage
- Residential and/or commercial construction, heavy timber/lumber knowledge ideal
- Excellent communication skills, and an ability to explain detailed structural components
- Ability to quickly overcome objections
- Ability to manage a pipeline of existing clients and regularly follow-up with 80-120 leads
- BS/BA or experience in construction, real estate is a plus
Benefits:
- Medical, Dental and Vision with low premiums for you and eligible dependents
SIMPLE IRA Plan – Company match up to 3% - Health FSA and Dependent Care FSA
- Paid Holidays
- Paid Time Off
Our successful Outbound Sales Representatives come from diverse backgrounds like real estate, design, construction, and more. We encourage you to visit www.dcbuilding.com or www.dcstructures.com to learn more about our work.