Operations Assistant
Start Date : Immediate
Role Type : Full-Time, 12 month
Location : Washington, DC
FLSA Status : Non-exempt
WHO WE ARE
DC Prep is a high performing network of public charter schools serving over 2,100 preschool through 8th-grade students across six campuses in Wards 5, 7, and 8. We're proud of the high bar we set for ourselves to achieve results-our students deserve our best! We recognize that how we support our students to be successful is just as important as the results we achieve, which pushes us to reflect on questions such as :
- How can we facilitate our students' academic, social, and emotional development?
- How can we support our team members' professional growth and personal ability to do this work long-term?
- How can we engage our students' families as our own?
While this work is hard, it's worth it - we believe in the transformative power of education, the can-do-itness of our students and staff, and the joy that comes from engaging in meaningful work with people we care about and trust!
Here's how we drive results :
Rigorous academic focus. Our Preppies receive the highest level of academic preparation through standards-based instruction, daily targeted interventions, and meaningful assessments.Social-emotional learning. We have always had a dual mission of academic and social-emotional skill development. Our research-based SEL curriculum is integrated into daily instruction, helping students leverage their personal values to strengthen their self-awareness, social awareness, and responsible decision-making skills and create a school-wide culture of empathy and reflection.Commitment to reflection and refinement. Our results tell us that we are moving in the right direction, but there's further to go to ensure that every student receives a transformative education. As a team, we regularly reflect on our programmatic model to see what's working and where we can get better.Are you interested in learning more about the DC Prep Way? If so, check out our website to find out more about what we're working towards and how we're doing it.
OVERVIEW
The DC Prep Campus Operations Assistant is the person who is always glad to see you! As the first point of contact between DC Prep and its students, families, faculty and staff, and the general public, the Operations Assistant is responsible for consistently maintaining a welcoming, inclusive environment and providing excellent customer service to all. The Operations Assistant also functions as the Operations Site Leader's "right hand", working closely together to ensure daily school operations run smoothly and in support of students, families, and staff.
This is a full-time position with a schedule of 40 hours per week during the school year and 40 hours per week during the summer months. Additional night and weekend hours and occasional overtime may be required as needed for campus events and / or emergency situations. The Operations Assistant will report to the Operations Site Leader.
RESPONSIBILITIES
Daily School Operations
Ensure the safety and security of students and staff by upholding a pattern of regular, predictable and punctual attendance on campusAnswer incoming telephone calls and greet everyone who enters the school building in a warm and welcoming way while upholding school safety protocol for campus visitorsSupport daily attendance processes by recording tardy passes, early dismissals, and collecting excuse notesManage office and student supply inventory and procurementCoordinate with custodial staff, food service staff, and the Operations Site Leader to ensure that immediate or unexpected cleaning or food service needs are handled appropriatelyReport building maintenance needs to the facilities staff and support coordination with vendors and custodial staff on cleaning requests, repairs, deliveries, and / or installationsDispense medications to students when the school nurse is not availableCoordinate special events and field trips under supervision of Operations Site Leader to ensure smooth and cost-effective executionReport to campus as close to regular schedule as possible during inclement weather delays in order to communicate with families and students as neededFamily Support
Respond to in-person, email, and phone inquiries from families about DC Prep's programs and eventsAssist new and returning families in completion of application and registration processesCommunicate messages regarding matters of academics and discipline to families as directed by the Principal or other members of the campus leadership teamAddress concerns and questions of families in a way that supports the school's mission, vision, and values in a timely and accurate mannerOther duties as assignedBusiness Administration
Provide general administrative support for the school, including but not limited to : photocopying, lamination, preparation of school mailings, filing, faxing, scanning, document organization and maintenance (including student files, vendor files, and timesheets), and creation of various documents for correspondence and communications to staff and familiesSupport the ordering of school meals and snacks under supervision of Operations Site leaderSupport processing of National School Lunch Program applications and meal tracking as neededSchedule and coordinate meetings, events, interviews, appointments, and / or other similar activities for campus leadershipOther duties as assignedOTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
QUALIFICATIONS
Excellent phone etiquette and verbal communication skills with professional appearanceHigh energy, solutions oriented, comfortable working in a school environment with children and familiesAbility to handle calmly and efficiently situations ranging from routine to emergencyAbility to explain complex problems in a simple manner, both written and in conversationHistory of impeccable attendance and punctualityExcellent computer skills, including fluency with PowerSchool, Microsoft Word, and Microsoft ExcelAbility to work beyond stated job hours when necessaryAbility to maintain strict confidentiality in regards to work performedWillingness to learn new things and eagerness to acquire new skillsMeticulous organizational ability in order to set priorities, organize workload, handle multiple responsibilities and meet deadlinesEmotional constancy and extraordinary interpersonal skills to ensure purposeful and professional colleague relationshipsPositive attitude, maturity, and personal stability sufficient for a demanding positionDeep belief in DC Prep's mission, values and commitment to diversityEDUCATIONAL BACKGROUND AND WORK EXPERIENCES
Bachelor's degree preferredHigh school diploma or GED requiredMinimum of one-year administrative experience required, preferably in a an urban public school with a record of high student achievementESSENTIAL FUNCTIONS
DC Prep Operations Team members are on duty at their assigned campus Mondays through Fridays from either 7 : 15 am to 4 : 15 pm or 8 : 00 am-5 : 00 pm and must be prepared to receive students and families in the building at 7 : 30 am.Occasionally, staff may be required to report to a different campus for professional development or all network event.All DC Prep staff perform clerical duties related to instructional supplies, student reports and records, attendance reports, assessments, etc.DC Prep staff regularly perform morning, lunch, and afternoon duties as assigned by their principalAdditional responsibilities may arise during the school year. This could include : attending staff and student field trips, after school events, family-teacher conferences, home visits, and other events involving parents and students, as needed. This list is not exhaustive. DC Prep will communicate mandatory events outside of school hours with ample notice.Physical Demands
The physical demands and environmental conditions described below are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of the role. All of these physical requirements should be able to be performed with clarity, coherence and connectedness to DC Prep's vision. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Must be able to sit and work at a desk / computer for extended periods of timeMust be able to spend the majority of the day standing or mobile throughout the building, as well as talk, hear, grasp, reach and lift up to 30lbs with or without accommodationsAbility to concentrate in active and noisy environments such as cafeterias and playgrounds, to more moderate situations such as classrooms or large group professional settingsMust be able to have repetitive wrist / hand / finger movement to work on computer and / or related office equipmentAbility to handle potential high stress conditionsCOMPENSATION AND BENEFITS
Competitive salary commensurate with experienceComprehensive benefits package including medical, dental, vision, short- and long-term disability insurance; maternity, paternity, and adoption leave; flexible spending accounts; and a 403(b) retirement planOvertime, as necessaryJOIN US
Do you believe that Learning Has No Limits? Are you eager to join a supportive, innovative, and collaborative community of educators? Are you committed to growing your strengths as an educator through individualized professional development and coaching? Apply today!
We're an equal opportunity employer and hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability. We strongly encourage diverse candidates to apply.
