What are the responsibilities and job description for the Community Empowerment Specialist (Formerly titled as Advocate) position at DCARA?
Job Summary:
The Community Empowerment Specialist collaborates with DCARA’s mission to empower Deaf* clients by providing information, resources, and tools, enabling them to be integral and contributing members of their community.
Essential Job Functions:
- Deliver direct client services, advocacy counseling, and information.
- Enroll clients using Salesforce and keep records updated.
- Assist clients with eligibility requirements, applications, and understanding their legal rights.
- Provide self-advocacy resources and training, and facilitate communication access.
- Conduct quarterly advocacy workshops and promote public awareness events twice a year.
- Maintain relationships with nonprofit and for-profit agencies, advocating for Deaf* community needs.
- Generate reports, maintain records, and update the Salesforce system with client notes.
Required Education & Skills:
- Bachelor’s Degree or equivalent experience.
- Proficiency in ASL, with knowledge of Deaf culture.
- Strong communication, problem-solving, and active listening skills.
- Proficiency with Salesforce, Google Workspace, Microsoft Office, and similar software.
- Understanding of ADA, Section 504, and related laws protecting Deaf* rights.
Desired Education & Skills:
- Three years of experience in social services or social work.
- Knowledge of social justice issues affecting Deaf* communities.
- Experience working in diverse social and cultural environments.
Benefits:
- Full Coverage: Health, Dental and Vision Plans
- Life Insurance
- (12) Paid Holidays
- Family Leave
- Paid sick and vacation leave accrual upon hire
- Paid Weekly Wellbeing Hour
Our Workplace Culture
Our workplace culture is a fun, challenging, and caring working environment where you can grow your career. We work together by being inclusive everyone - including ideas, of people, of points of view. Individually, we are experts at what we do. Collectively, our impact is even greater. You’ll find some of the best and most satisfied staff working for the agency. At DCARA, you will be able to use your experiences, abilities, creativity, and energy to work and discover the talents within yourself as you enrich the lives of Deaf* (Deaf, DeafBlind, Deaf with disabilities, hard of hearing, and late-deafened) community members.
Living in the Bay Area
DCARA is located in the beautiful Bay Area / North Coastal of California, known for its large Deaf* community, warm climate, highly educated communities, historic buildings, and exciting array of activities for everyone, including cultural events, professional sports, trips up and down the Pacific coastline, wine tasting in Napa and Sonoma Valley, hiking around Redwood Giants, and many other community activities. You will also live near many of the world’s Global companies (Google, Apple, Facebook, for example) which are located in the Bay Area. There is no better place to live California as the world’s fifth largest economy!
DCARA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, including Deaf, DeafBlind, Deaf with disabilities, hard of hearing, and late deafened people.
How to Apply: Interested applicants can start the application process by clicking on Apply for This Job button.
Join us in empowering Deaf* communities! Be a leader, an advocate, and a champion for change at DCARA.
Salary : $51,095 - $64,335
