Director of Operations

Key Responsibilities

Strategic Business Growth & Profitability:

• Develop, maintain, an organization chart with KPI for each position, create and manage SOP s, QA/QC that can handle 20 25% annual revenue growth while maintaining profit margins and optimizing project-level performance.

Optimize Operational Efficiency:

• Standardize internal systems and processes to deliver consistent, high-quality results throughout the organization.

• Develop scalable workflows that support company growth and ensure quality across all service offerings.

• Ensure 90% of projects are delivered on time and within budget.

Develop and Lead High-Performing Teams:

• Build and support a high-performance leadership team aligned with our values.

• Foster collaboration across departments and hold team leads accountable for achieving key performance metrics and driving results.

• Establish clear communication practices, create mentorship opportunities, and foster leadership growth through continuous improvement.

Drive Financial Performance:

• Lead company-wide budgeting, forecasting, and financial planning aligned with strategic goals.

• Monitor KPIs across departments and apply data-driven insights to improve productivity and profitability.

• Partner with leadership to uphold financial discipline, identify cost-saving opportunities, and drive long-term growth.

Cross-Functional Integration:

• Strengthen collaboration across engineering, project management, sales, and finance.

• Ensure alignment through regular planning, communication, and company-wide initiatives.

Execute Strategic Vision:

• Translate the CEO s strategic direction into actionable quarterly and annual execution plans.

• Lead operational rollouts of new business initiatives, service lines, and market expansion.

Qualifications

• Strong Leadership and Communication Skills: Ability to inspire and lead cross-functional teams, fostering collaboration and accountability.

• Growth Mindset: A passion for learning and a proactive approach to overcoming challenges and driving results.

• Problem-Solving Abilities: Exceptional critical thinking and decision-making skills, with a focus on execution and achieving goals.

• Business Acumen: Understanding of basic financial principles and the ability to apply data-driven insights to improve productivity and profitability.

• Adaptability: Willingness to embrace change and thrive in a fast-paced, dynamic environment.

• Educational Background: A bachelor s degree in Architecture, Engineering, Finance, or a related field and MBA is preferred, but not required. We value diverse educational experiences and perspectives.

• Cultural Fit: Alignment with our client s core values of collaboration, integrity, accountability, persistence, and an entrepreneurial spirit.