Quality Coordinator

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting someone to join our team as Quality Coordinator. The Quality Coordinator oversees the assembly, review and maintenance of organ donor records to maintain integrity, compliance and security of donor information. This role ensures internal and external reporting is completed in a timely manner to meet compliance requirements to state, regulatory and accrediting agencies.

Company Overview And Mission

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Responsibilities

Key responsibilities this position will perform include:

• Responsible for obtaining and reviewing all culture results & assists in reporting of culture results. Differentiates between potential infections or culture contamination. Reports results within 24 hours to appropriate transplant centers and governing bodies.
• Responsible for obtaining, reviewing and reporting autopsy results for both organ donors. Ability to review the results to assess for cause of death and incidental findings necessary to report to recipient transplant centers.
• Responsible for notifying all transplant centers and other applicable agencies when there is a reportable finding in the autopsy.
• Responsible for obtaining autopsy results for tissue donors and providing to the Quality Assurance Team for dissemination to processors.
• Obtains recipient follow up for all donor cases from appropriate transplant centers.
• Responsible for working with Exam Works to provide timely organ/donor reimbursement to hospitals. Works closely with the Clinical Review Coordinator to accurately send redacted donor records to the contact at Exam Works.
• Monitors status of required UNET Data Reporting – Deceased Donor Record (DDR), Donor Disposition, PTRs, etc.
• May assist Clinical Review Coordinator with elements of organ donor chart review.
• If applicable, provides seven day a week coverage for reportable events such as culture results, autopsies, etc.
• Ability to recognize confirmed reportable diseases required to report to applicable state agencies.
• Schedules and provides monthly agenda for Quality Department meeting and completes minutes.
• Responsible for maintaining logs for offsite storage of records and for communication with off-site storage facility personnel such as: requesting, returning, and adding new items (labeled boxes) to be stored off-site.
• Recognizes and reports trends and opportunities for process improvement related to donor records and OPO statistics to quality management.
• Maintains open verbal and written communication with DCIDS and location Quality Department teams and all other applicable DCIDS departments as it relates to job functions and tasks.
• Acts as a role model for DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable.
• Performs other duties as assigned.
  
  

The Ideal Candidate Will Have

• Associate’s degree or equivalent. Bachelor’s degree in related healthcare preferred.
• 1 year prior medical records or medical related job experience
• Working knowledge of computers and basic data entry skills required.
  
  

We Offer a Competitive Compensation Package Including

• Up to 176 hours (22, 8-hour days) of PTO your first year
• Up to 72 hours (9, 8-hour days) of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
  
  

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.