What are the responsibilities and job description for the NOC Technician position at DCI Solutions?
DCI Job Requirement for:
NOC Technician
Locations: Washington D.C. and NYC, NY
Job Description:
Serve as a Network Operations Center Technician
- Provide first line of network defense for production user environments
Monitor and provide alerts across a wide network of products and installations
Work as an entry-level systems administrator
Provide technical support to a large group of geographically dispersed users
Collaborate with engineers/developers to drive a high availability of deployed products
Provide signal around product bugs and issues
Enable continuous delivery of product bundles through:
- Data transfer operations
- Patch deployments
Work with remote and local engineers to debug product issues
Provide diagnostic signal to developers on product performance and data health
Perform Front end and Back end administrative tasks and user management
Qualifications:
5 years of NOC/Systems Administration experience
8570 Compliant Certification (Sec , CISSP, etc.)
Strong understanding of hardware and Software troubleshooting fundamentals
Experience collaborating with engineers to complete tasks
Experience working direct customer support or internal team support
Experience with monitoring systems such as Nagios
Basic Linux experience (preferred)
Scripting experience (Bash, Python, PHP, etc.) (preferred)
TCP/IP networking fundamentals
Experience with cloud-based hosting platforms like AWS or OpenStack (preferred)
Active DoD Secret Clearance
Job Type: Full-time
Salary: $60,000-$90,000
Job Type: Full-time
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- NOC: 5 years (Preferred)
- hardware and Software troubleshooting fundamentals: 2 years (Preferred)
- direct customer support: 2 years (Preferred)
- scripting: 1 year (Preferred)
Security clearance:
- Secret (Required)
Work Location: In person
Salary : $60,000 - $90,000
