Dispensary Store Supervisor

DCM, Inc. is a fast-growing, high-quality medical and recreational cannabis manufacturer seeking motivated and accountable individuals to join our team! Our mission is to grow more than the world's best Cannabis. We're growing a better world. One that's more caring, compassionate, understanding, and informed. Every day we learn a bit more about the unlimited potential cannabis holds, and there's nothing we like more than sharing it with you. Because to us, cannabis is much more than a plant; it's our chance to change the world, one person, one patient, one policy at a time.

Store Supervisor

Our Store Supervisor will assist the General Manager in oversee ing the day-to-day operations of our cannabis dispensary , generally their time will be on th e retail floor but occasionally they may be required to complete administrative tasks. This individual will work with the team to provide exceptional customer service to our customers / patients, in addition to ensuring the dispensary is in compliance with all relevant laws and regulations. It is imperative that t his individual have a passion for the cannabis industry, a strong knowledge of cannabis products, and experience managing a successful retail team.

Your role in caring for our company :

The essential functions include, but are not limited to the following :

Str a tegic Collaboration, Operations & Execution

• O versee shift operations and supervise team member s .
• Ensure store compliance with company policies and procedures .
• Ensure the store remains compliant with security, inventory, and local and state regulations .
• Maintain outstanding store condition and visual merchandising standards.
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge .
• Provide education for employees about different cannabis strains, edibles, concentrates, and consumption mechanisms .
• Identify current marketing trends and advertisements to determine the effectiveness of different sales, styles and strategies and apprise leadership.
• Ensure high levels of customers satisfaction through excellent service and professionalism.
• Develop process flows for customer / patient experience, customer service, Point-of-Sale (POS) and inventory handling practices, with a focus on enhancing the customer experience and ensuring customer retention.
• Provide safety and satisfaction to employees and customers / patients; as well as finding reso lutions for issues that arise from product availability, pricing, complaints, grievances, etc.
• Create and reinforce a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer / patient following through clear and positive communication .
• Drive business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership .
• Meet sales goals by training, motivating, mentoring, and providing feedback to sales associates.
• Audit inventory levels weekly and report needed products to o perations according to ordering SOP.
• Check products in POS and METRC, and verify all tiers and pricing are correct in POS.
• Regularly performing METRC and POS audits and verify data for accuracy.
• Maintain product expiration logs and create ways to sell products prior to expiration date.
• Waste expired product (s) as needed on a monthly basis in accordance with ABCA standards.

Team Leadership & Performance Analytics

All o ther duties as necessary .

Qualifications we ask you to have :

Addition skills which will help you excel in your role :

Work Schedule / Location :

Please make sure you are willing and able to perform the following :

Reasonable accommodation ( s ) may be made to enable individuals with disabilities to perform the functions .

Our Benefits

Equal Opportunity and Affirmative Action

DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.

Salary : $24 - $25