What are the responsibilities and job description for the Field IT Systems Administrator position at DCOR, LLC - BW.?
Field IT Systems Administrator
Summary
We are seeking a highly skilled and adaptable IT professional to join our team in the dynamic oil and gas sector. The ideal candidate will have a broad range of technical expertise, from providing day-to-day help desk support to managing complex IT systems as a Field IT Systems Administrator. This role involves frequent travel to offshore platforms to ensure the smooth operation of critical IT infrastructure in remote and demanding environments.
General Description and Responsibilities
- Manage and maintain Microsoft Windows Server environments, ensuring optimal performance, security, and availability.
- Administer and support Windows desktop operating systems, including installation, configuration, troubleshooting, and updates.
- Manage and troubleshoot IP Telephony, VoIP and PRI systems.
- Configure and maintain network infrastructure, including switches, routers, TCP/IP, DNS, DHCP, and IP Subnetting.
- Maintain and support VMware vSphere environments.
- Manage HPE SimpliVity, Synology and other storage solutions.
- Perform system backups, imaging and recovery.
- Review system logs and resolve identified issues.
- Install and maintain satellite-based internet service.
- Install, configure and maintain camera surveillance systems.
- Document procedures, troubleshooting steps, and maintain system diagrams (e.g. Visio).
- Frequent travel to offshore platforms (via boat and/or helicopter) and remote sites for projects and general IT support.
- Experience working with industrial control SCADA/PLC systems is a plus but not required.
- Work closely with the IT Director and other team members to meet operational goals.
- Perform additional duties as assigned.
Minimum Qualifications
- 10 years of IT experience.
- Expertise in Active Directory (Azure and On-Premise), Windows Server, and networking technologies.
- Strong background working with Microsoft 365’s wide array of applications.
- Proficient in power and hand tool usage for various IT related projects.
- Strong customer service focus with solid interpersonal and communication skills; friendly, respectful, approachable and aims to deliver excellent customer service.
- Willingness to travel frequently and work extended hours.
- Dependable with outstanding work ethic, high energy; enthusiastic with a willingness to learn.
- Excellent communication, time management, and problem-solving skills.
- Highly organized, resourceful, and able to multi-task.
- Remains calm and focused under pressure.
- Detailed, accurate and committed to excellence.
- Team-oriented, but also able to work independently, self-manage and prioritize.
- Ability to maintain a valid driver’s license and good driving record. Access to a company vehicle is provided for transportation between work locations.
- Eligibility to get a TWIC card. You may apply if you are a U.S. citizen, lawful permanent resident, naturalized citizen or a nonimmigrant alien, asylee, or refugee who is in lawful status. Applicants may be ineligible due to incomplete or false application information or disqualifying criminal offenses and other factors. Visit https://www.tsa.gov/for-industry/twic for details.
Physical and Mental Demands Required to Perform Essential Functions
- Must be qualified under applicable regulations and required fit testing.
- Required to wear personal protective equipment which may include self-contained breathing apparatus.
- Prolonged periods of standing, bending, sitting, kneeling, and crawling.
- Ability to work in all climates and lift over 50 lbs. at times.
- Lift, lower, push, and pull equipment and tools.
- Work in confined/restricted working environment.
- Work at elevated heights, in enclosed spaces and on uneven walk surfaces.
- Climb ladders, stairs, and ramps.
- Operate hand tools as well as power tools.
- Have a sufficient ability to communicate, through sight, hearing, and/or otherwise, to perform assigned tasks and maintain proper job safety conditions.
- Analyze and respond promptly to safety and environmental issues in a sound and timely manner.
- Obtain and maintain Swing Rope Certification.
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