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Administration Assistant

DCPS
Commerce, CO Full Time
POSTED ON 1/16/2025
AVAILABLE BEFORE 4/8/2025

Job Description

Job Description

Key Responsibilities

Administrative Support

  • Handle phone calls, emails, and other communications, acting as the main contact point for clients and vendors.
  • Organize and maintain client and project records, including contracts, billing, and service agreements.
  • Prepare and distribute invoices, track payments, and assist with basic bookkeeping tasks.
  • Local minor marketing support.
  • Sales assistance with event management and swag ordering and coordinating.
  • Occasional sales related projects or planning.
  • Sales data tracking and management.

Customer Relations

  • Respond to customer inquiries and coordinate service requests with the operations team.
  • Manage the customer database, ensuring accurate contact details and service history.
  • Follow up with clients for feedback and satisfaction surveys.

    • Office Management

  • Order and manage office supplies and ensure the office environment is organized.
  • Schedule meetings, prepare agendas, and take minutes during team discussions.

    • Documentation and Reporting

  • Maintain accurate records of work completed, client interactions, and service history.
  • Assist in preparing monthly and quarterly administrative reports.
  • Support compliance documentation for safety and company standards.

    • HR and Scheduling Assistance

  • Help onboard new hires by ensuring all paperwork is completed and filed.
  • Manage time-off requests, track attendance, and assist with payroll processing.

    • Skills and Qualifications

  • Proficiency in Microsoft Office (Word, Excel, Outlook) and administrative tools.
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Experience with invoicing, scheduling, or CRM software is an advantage.
  • Attention to detail and a professional demeanor.

    • Preferred Experience

  • 5 years of administrative experience required.
  • Prior experience in an administrative role within landscaping, snow management, or a related industry.
  • Prior experience in a sales environment necessary.
  • Familiarity with basic bookkeeping or accounting tasks is helpful but not essential.
  • Customer service experience with a focus on building positive relationships.

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