What are the responsibilities and job description for the System Administrator position at DDS Lab?
Job Details
Description
The Systems Administrator provides technical support for all hardware, software, IT applications and equipment. Support may include answering questions, troubleshooting user operating difficulties, teaching or instructing users regarding hardware and software functionality, and communicating policy.
This position involves projects and / or assignments requiring considerable decision-making authority regarding procedures, plans, and schedules.
Responsibilities
- Maintains and administers computer networks and related computing environments including computer hardware, systems software, applications software, phone systems and all configurations.
- Determines the most effective manner to resolve users technical issue. Engages in research and in-depth troubleshooting to resolve technical issues.
- Performs data backups and disaster recovery operations, ensuring that materials for third party vendor are prepared for pick-up.
- Diagnoses, troubleshoots, and resolves hardware, software, or other network and system problems, and replaces defective components when necessary.
- Plans, coordinates, and implements network security measures to protect data, software, and hardware.
- Configures, monitors, and maintains email applications or virus protection software.
- Monitors the performance of computer systems and networks, and to coordinate computer network access and use.
- Designs, configures, and tests computer hardware, networking software and operating system software.
- Monitors network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Confers with network users about how to solve existing system problems.
Qualifications