What are the responsibilities and job description for the Ocean Freight Forwarding - Sales Manager position at De Well Group?

Job Title : Ocean Freight Forwarding - Sales Manager

FLSA Status : Salaried Exempt-Fulltime

Location : LA

Department : Sales

Supervisor : SVP of Sales

Salary Range : Starting at 90k Lucrative Sales Commission Program

Position Summary

The Ocean Freight Forwarding - Sales Manager will act as a champion for the sales department throughout De Well Group USA. This individual will develop key processes and procedures to deliver business intelligence, drive our strategy, and develop sales content and related tools to insure our Sales teams have the resources to meet their goals and enhance overall sales effectiveness. This position will be responsible to build and develop a sales team.

The successful individual will combine a solid understanding of the sales process and demand generation with the ability to synthesize sales team requirements into a sales enablement plan. This person will work closely with Sales team / CEO / Owner and other departments (Finance, Operations) to identify enhancements to current technologies, work tools, and methods that will increase sales productivity.

Essential Responsibilities

Coordinate and deliver sales analysis, reporting and planning for overall sales, quotas, product volumes and margins
Complete sales reports that analyze sales performance by sales person and customer and monitor key performance indicators for sales effectiveness.
Develop Sales team and manage sales’ team performance.
Monitor accuracy and efficient distribution of sales reports and other intelligence essential to the sales teams.
Oversee Sales Operations function and own strategy on operational pieces such as sales pipeline reviews, quota attainment, lead generation, and account assignments
Provide sales support team with training in applications, sales leads management and reporting tools
Review and manage the sales content library to determine opportunities to improve sales tools and ensure the content is current and relevant
Assist in development of sales enablement programs, such as sales training and communication, industry trade conferences and promotional activities
Measure and report on the effectiveness of sales enablement investments
Expected to solicit new business, as well maintain and grow those accounts to become long term volume assets for the company. In-house researching and qualification of new accounts.
Must be intimately familiar with and / or have successfully sold NVOCC and / or freight forwarding services within the Trans-Pacific Trade.
Must be able to aggressively promote the name and image of De Well within the defined area.
Should have a diverse background to cross sell NVOCC, Airfreight, and Supply Chain / Logistics Services.
Must be familiar with carrier pricing, and market demand and changes.
Perform prospecting and customer qualification tasks, following direction of manager.
Manage communication flow between the customer and corporate employees.
Prepare agendas, notices, minutes and resolutions for customer meetings.
Support all requests for rate quotes from external / internal parties (sales), and key overseas partners and offices.
Responsible for contacting designated ‘house accounts’ to maintain effective communication with De Well, and proactively address, service, and rate new opportunities.
Research information, prepare and distribute as required including presentations, reports, graphs, charts, and spreadsheets.
File rates for all imports / exports to / from US.
Facilitate successful on-boarding of new customers including customer code setup, SOP finalization, and invoicing process.
Perform tele-sales functions to qualify prospects and sales leads, schedule appointments, and answer inquiries about our service products.
Perform other duties as assigned per manager / business need.

Qualifications

Technical :

Windows Operating System

Strong computer knowledge / proficiency (Outlook, Microsoft Word, Excel, PowerPoint)

Strong Communication Skills

Strong numerical and analytical skills

Business :

Bachelor’s degree in Business, Supply Chain or related field. – PREFERRED

Requires a minimum of 5 years of in-depth sales experience in the Trans Pacific Trade.

Requires a minimum of 5 years of NVOCC, Freight Forwarding, Logistics, Supply Chain, 3rd Party Logistics, Ocean Freight, and Sea Freight knowledge.

3-5 years of managerial experience in developing, and leading a team of sales employees

Demonstrated depth of knowledge about Sales methodology, strategic selling, and sales enablement.

Must be able to show a proven track record of accounts from other companies.

Strong P&L and commercial sales background is a plus.

Thorough understanding of ocean shipment documentation process is a plus.

Possess excellent customer service skills with the ability to grasp extensive knowledge.

Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches.

Proven ability to handle confidential information with discretion.

Ability to multi-task and work independently.

Excellent Sales and Marketing skills.

Strong Business acumen.

Time Management skills.

Human Relations :

Self-motivated, self-starter with an ability to self-manage

Results-oriented with a multi-tasking mentality

Additional Knowledge, Skills, Abilities, and Personal Attributes

Demonstrated team player qualities.

Demonstrated ability to communicate effectively at all levels of the organization.

Understanding and support of company policies and procedures.

Ability to read and interpret documents such as contracts, agreements, and procedure manuals, as well as speak effectively before groups of customers and employees of the organization.

Detail oriented with solid analytical / critical thinking ability.

Energetic, with a positive attitude

Self-confident and willing to take responsibility

Strong and effective communication skills

Role models our De Well Values , including the values which underpin how we achieve our goals :

Customer Oriented ▪ Humility ▪ Entrepreneurial Culture ▪ Teamwork ▪ Integrity ▪ Innovative ▪ Play to Win

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