What are the responsibilities and job description for the Benefits Solutions Business Support Specialist position at Deaconess?

Join our Team

We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.

Benefits

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer :

Flexible schedules for work-life balance
Paid time off accrues on day one for part and full time employees
Get up to 50% of earned wages with Payactiv - access to the money you worked for, but haven't been paid yet
Earn While You Learn - Deaconess offers tuition reimbursement for many healthcare opportunities, STEP UP program will pay your normal wages for time spent in enrolled class hours for up to 18 hours per week for approved programs. Educational Assistance up to $5.250.00 per calendar year while enrolled in undergraduate or graduate classes.
Tuition.io - Deaconess offers access to a full suite of tools to help manage and educate with student loans and expenses. One on one student loan coaching via email, chat or calls.
Tuition reimbursement
Outstanding Referral Programs
Pet Insurance Available
Medical Premium Assistance of up to 10% is available for eligible full time employees.
Wellness Incentives for full & part-time employee to reduce cost of insurance premium by $33.93 (and $11.30 for spouse, if applicable)
Deaconess RN on Call is available for employees 24 / 7 / 365 to speak to an RN
Automatic enrollment in a 401K plan at 3% pre-tax contribution with an outstanding employer matching program
Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
Career advancement opportunities

Explore All Benefits

You will play a critical role in continuing the healing mission of Deaconess.

Deaconess Hospital Named Among Top 5% of U.S. Hospitals for a 4th consecutive year

Deaconess has been named the #2 Hospital in Indiana for the past five years in a row by U.S. News & World Report

Forbes listed Deaconess among America's Best Large Employees in 2022 and 2023

Job Summary

This position has responsibility to provide efficient and effective administrative support to the Benefit Solutions service line, providing a high level of customer service, and ensuring that administrative processes are conducted in accordance with company policy.

Provides monthly reports to Benefit Solutions clients on services rendered, pertinent clinical data, and benefit of programming. Assumes responsibility for reporting of all areas of Benefit Solutions including, but not limited to, DC at Work, Wellness, Comp, EAP, and Population Health.

Assists in development of high-quality presentations to companies upon request.

Ensures a high level of confidentiality at all times.

To undertake word processing, audio and copy typing, in an efficient and effective manner while meeting deadlines.

Serves as resource to the Benefit Solutions Account Executive and Practice Managers.

Participates in sales and strategy planning as appropriate.

Creates and maintains office spreadsheets and databases, entering data as required, and assisting with the production of charts, graphs and statistics.

Business Support Specialist Job Duties include the following, other duties may be assigned :

Coordinates with, managers, directors, physicians, service line coordinators, coders, and staff members to ensure the accuracy of data, identify trends and improve clinical quality outcomes.

Competency in Excel, Microsoft Windows and other computer databases.

Education and Experience

College degree, business or computer sciences technical desirable with a minimum of five years' experience in a health care environment or business-related field. Equivalent combination of education and experience required.

Project management skills desired.

Strong organizational skills and must use considerable judgment and initiative while performing many varied and critical tasks.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Strong follow-through and close attention to detail required.

Ability to coordinate and organize multiple tasks and projects at once.

Requires an understanding of applicable legal considerations

Key Words : Benefits, Admin support, administrative, Support Specialist

Salary : $11 - $34

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Benefits Solutions Business Support Specialist

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