What are the responsibilities and job description for the Customer Specialist, Home Medical Equipment position at Deaconess?
Benefits : We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer :
- Flexible work schedules - Full time / part time / supplemental - Day / Eve / Night
- Tuition reimbursement
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Career advancement opportunities
Job Overview This position coordinates and processes for Deaconess Home Medical Equipment & Infusion / Freedom Medical or its subsidiaries (hereafter HME), referrals / requests from Case Manager / Referral RNs, Ancillary Services, physician's offices, other referral sources and clients. This position is responsible for accurate charging, billing, follow-up, refunding, and posting. Responsible for the resolution of patient inquiries pertaining to billing.
Other Key Words : Home medical equipment, durable medical equipment, HME, DME, customer service.
