What are the responsibilities and job description for the Customer Specialist, Home Medical Equipment position at Home Medical Equipment?
Benefits:
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:
- Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
- Tuition reimbursement
- Student Loan Repayment Program
- Payactiv-earned wage benefit-work today, get paid tomorrow
- Career advancement opportunities
Job Overview
This position coordinates and processes for Deaconess Home Medical Equipment & Infusion/Freedom Medical or its subsidiaries (hereafter HME), referrals/requests from Case Manager/Referral RNs, Ancillary Services, physician's offices, other referral sources and clients. This position is responsible for accurate charging, billing, follow-up, refunding, and posting. Responsible for the resolution of patient inquiries pertaining to billing.
Other Key Words: Home medical equipment, durable medical equipment, HME, DME, customer service.