SUMMARY OF THE JOB
Assist in planning and coordination of the strategic development, implementation, deployment and operations of clinical application systems and clinical technology solutions that meet organizational initiatives and strategies. Coordinate support and development of tools necessary to improve quality and efficiency of patient care within the organization. Develop and drive efficiencies within CIDA services and project delivery. Lead and mentor analyst teams as they support CIDA initiatives for our organization and customers.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Job Duties include the following, other duties may be assigned :
- Works with other CIDA leadership to develop strategic initiatives to implement clinical applications solutions.
- Collaborates with operational leaders to develop recommendations for clinical application uses by evaluating organizational outcomes, identifying problems, evaluating trends, and anticipating future needs.
- Develops financial and budgetary skills by forecasting requirements as they relate to clinical applications-specific projects, assists in preparing annual budget, maintaining responsibility for individual team expenditures, and identifying cost-saving opportunities within the clinical applications teams.
- Enforces organizational standards and key performance metrics within the realm of clinical applications for the organization.
- Develops leadership skills and technical knowledge by attending conferences, workshops, and webinars; regularly reviews professional publications for trends and advances in the realm of Health Information Technology; establishes personal networks both in and outside of the organization; develops skills in benchmarking with outside organizations to cultivate state-of-the-art practices.
- Mentors team members to develop as leaders while serving as a role model and mentor.
- Develops opportunities for improvement and efficiency in all areas of responsibility.
Competencies : If applicable and not listed below, please refer to the department for required competencies. To perform the job successfully, an individual should demonstrate the following competencies :
Strong leadership skills and a willingness to help others grow within the organization, with particular focus on team building and staff retention.Strong project management skills.Demonstrated capability to manage multiple priorities simultaneously.Strong analytical and communication skills.Strong communication skills with focus on translation of HIT (Health Information Technology) terminology to clinical and operational leaders within the organization.Demonstrates ability to delegate tasks to team members and create learning opportunities to hand off build tasks; mentors team members to develop presentation skills and ensures they develop necessary skills to be effective in communications with operational leaders.Effective presentation skills both in collaborative meeting and presentation-type settings.Ability to maintain sensitivity and privacy when working with confidential and / or difficult information.Ability to provide constructive feedback to team members in a tactful manner that encourages growth and improvement over time.Build and maintain vendor relationships.Continually seeks opportunities to increase client satisfaction and deepen organizational credibility and transparency.Troubleshooting Skills - Works with operational leaders and clinical applications team members to systematically analyze reported problems or issues in order to resolve in a timely manner; works with other leaders in CIDA / ITS Departments to escalate problems that do not have clear paths to resolution.Technical Skills - Demonstrates a baseline knowledge of the clinical application solutions under his / her scope or demonstrates a willingness and ability to develop said aptitude.Pursues additional educational opportunities to improve ability to manage HIT work within the organization. Strives to continuously expand knowledge and skillset; shares that expertise with others.Estimating - Ability to utilize technical and financial knowledge to develop estimates as needed to complete projects, execute strategic initiatives, initiate problem resolution, and development of new clinical technology as indicated by organizational and customer needs.Design - Works with operational and CIDA leadership to develop solutions which maximize utilization of HIT available to our customers and patients. Has ability to create visualizations to demonstrate workflows and to present those solutions to customers in a meaningful venue. Works with customers from various areas within the organization to develop definition of problems and solutions and demonstrates strong ability to facilitate this work utilizing a variety of tools (Lean Methodology, Brainstorming, Gantt Chart development, etc.).Change Management - Demonstrates understanding of organizational change management processes and executes appropriate procedures. Applies analytical skills to current processes to constantly evaluate potential opportunities for improvement.Quality of Work - Understands and demonstrates the importance of accuracy and thoroughness in testing of changes and implementation of new clinical application functionality. Ensures all changes have been evaluated for potential impact to stability of critical environments and always mitigates that risk as much as possible.Innovation - Displays an innovative attitude and desire to improve processes within the enterprise. Applies curiosity and drive for improvement to innovative endeavors and understands that pushing for innovation is often unsuccessful initially and requires multiple iterations to lead to ultimate improvement.JOB REQUIREMENTS & QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must clearly demonstrate all required competencies. The education / experience, certifications, skills, physical demands, and work environment described below further define requirements associated with this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Bachelor's degree required.5 years of relevant HIT and / or clinical experience preferred.Computer Science or Healthcare Informatics preferred.Certificates, Licenses, Registrations
Licensed Health Care Professional in applicable state preferred.Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations.Ability to write reports, business correspondence, andprocedure manuals.
Ability to effectively present information in one-on-one and small group situations and respond to questions from managers, customers, and other employees of the organization.Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to compute rate, ratio, and percent and to draw and interpret charts and graphs.Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer Skills
Enters data, retrieves data, assembles, and organizes data, uses and analyzes data integrates diverse sources of data. (See above for job specific requirements for this position.)Knowledge and ability to effectively utilize Microsoft Office Tools including Word, Excel, Access, PowerPoint, Project, SharePoint and Visio.
