What are the responsibilities and job description for the Scheduling Specialist II position at Deaconess?
Join Our Team
We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.
Benefits
We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer :
- Onsite children's care centers (Infant through Pre-K)
- Tuition reimbursement
- Free access to fitness centers, where health coaches are available to help with workout plans
- Career advancement opportunities
- Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
As a Scheduling Specialist Level 2, you will play a critical role in continuing the healing mission of Deaconess.
Job Overview
This position is responsible for scheduling patient appointments for infusion services. Maintains positive patient oriented services to provide optimum patient satisfaction. This person must possess strong communication skills, have excellent grammar and spelling skills, be proficient in keyboard use and be knowledgeable about various computer software programs. The ability to multitask, apply critical thinking, prioritize and shift gears quickly are a must for this fast-paced role while demonstrating great accuracy. This individual must demonstrate ability to perform unit competencies successfully.
Job Duties include the following, other duties may be assigned :
Maintains patient confidentiality in all activities and at all times. Adheres to HIPAA regulations
Handle and own patient inquires that the specialist receives via telephone by updating the accounts appropriately via registration for future account accuracy in billing, etc
What You Will Need
Other Key Words : Scheduling, Front Desk, Receptionist, Office, Registration
