What are the responsibilities and job description for the Client Success Specialist position at Dealer eProcess?
DEP is seeking an experienced, full-time, motivated, team-oriented Client Success Specialist with outstanding written/verbal communication and analytical skills. Automotive experience is a plus!
Responsibilities:
- Maintaining and building client relationships
- Provide professional support to enhance the customers’ experience
- Train/Educate clients on Dealer eProcess products
- Staying on top of industry trends
- Conduct dealer training
- Work closely with various departments to ensure dealer satisfaction
- Remain in frequent contact with the clients in your responsibility to understand their needs
Required Skills:
- Excellent presentation, communication, and customer service skills
- Must be organized, detail-oriented, and punctual
- Ability to manage multiple accounts
- The ability to remain cool under pressure
- Proficiency with Microsoft Office Suite and Google Suite
Employee Benefits (after waiting period):
- Medical, Dental, Vision
- 401K with company match
- 10 Paid Holidays
- PTO and Vacation time off
DEP’S TOP 5:
- Great benefits
- Collaborative company culture
- Numerous areas for growth
- Engaging work environment
- In-person company/team events
Salary : $40,000
