What are the responsibilities and job description for the Assistant Manager position at Dealer Retention Services?
We are seeking an Assistant Manager to join our team! You will be responsible for overseeing and coordinating the activities of the service team.
Responsibilities:
- Supervise team of service reps
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Track monthly results and trends for business forecasting
- Resolve escalated customer complaints
Qualifications:
- Previous experience in customer service, or other related fields
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
Salary : $15 - $25