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Patient Care Coordinator (PCC)

Decibels Audiology & Hearing Aid Center
Naples, FL Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 3/27/2025

Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. In this pivotal role, you will be responsible for ensuring a seamless patient experience by providing essential administrative support in a medical office. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and the ability to manage multiple tasks efficiently. Your contributions will help enhance patient satisfaction and streamline office operations.

Responsibilities

  • Greet patients and manage their check-in and check-out processes to ensure a welcoming environment.
  • Schedule appointments and follow up with patients regarding their upcoming visits.
  • Maintain accurate patient records, including updating medical histories and insurance information.
  • Assist in the coordination of patient care by communicating effectively with healthcare providers and staff.
  • Handle phone inquiries, providing information about services, procedures, and office policies.
  • Process patient forms and documentation in compliance with privacy regulations.
  • Support billing processes by verifying insurance eligibility and collecting payments as needed.
  • Collaborate with team members to improve office efficiency and patient flow.

Experience

  • Previous experience in an office environment is required; experience in a medical office is highly preferred.
  • Strong organizational skills with the ability to prioritize tasks in a fast-paced setting.
  • Excellent interpersonal skills to build rapport with patients and colleagues alike.
  • Proficiency in using office software and electronic health record (EHR) systems is advantageous.

If you are passionate about patient care and possess the necessary skills to thrive in a dynamic healthcare environment, we encourage you to apply for this rewarding opportunity as a Patient Care Coordinator.

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

  • Medical office: 1 year (Required)

Ability to Commute:

  • Naples, FL 34103 (Required)

Ability to Relocate:

  • Naples, FL 34103: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $14

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