Medical Front Office Receptionist (Healthcare)

Answers incoming phone calls professionally and records and relays messages accordingly.Front desk, receptionist and administrative assistant position essential functions and duties include (but are not limited to):

• Answers incoming phone calls in a professional manner, records and relays messages accordingly.
• Screens incoming phone calls and transfers calls as appropriate.
• Provides direct support to new employees, visitors, and staff.
• Re-directing clients to appropriate areas.
• Ensures that copy room is always remains secured (locked) if away from front desk.
• Ensure privacy of all clients – documents face down, HIPAA, checking ROIs, etc.
• Create and update client sign-in sheets.
• Consolidate all staff/client schedules to ensure smooth daily operation.
• Appointment scheduling, when changing or adding client and communicate as appropriate.
• Maintains office cleanliness, plant care, inventories office supplies and equipment maintenance.
• Opening and closing procedures (depending on shift)
• Scanning documents
• Daily temperature checks for all refrigerators and weekly cleaning or as needed. Check food, spices, supplies for expiration.
• Complete Daily Compliance Logs.
• General office duties include copying, filing, faxing and data entry as needed.
• Creates client welcome cards and goody bags, keep 10 bags each female and male available.
• Printing Client Handbooks to have, at minimum, four on hand at all times.
• Assists with HR and Compliance duties.
• Maintains office correspondence and interoffice memos as directed.
• Other administrative duties/tasks are assigned by the supervisor or executive director.

BENEFITS:

• Medical, Dental, Vision, Life, Short-term Disability, and 401K with up to 4% employer match for Full-Time employment.
• Full-Time will accrue PTO hours each pay period.

Summary

As a Medical Front Office Receptionist, you will be essential in providing outstanding patient service and administrative support within a healthcare setting. Reporting to the Office Manager, your core responsibilities will include managing patient records, handling multi-line phone systems, and ensuring smooth front desk operations. Your premium skills in EHR systems and medical terminology will enhance efficiency and compliance with HIPAA regulations. With relevant experience in customer service and medical office management, you will contribute significantly to creating a welcoming environment for patients and supporting the overall success of the medical practice.

Qualifications

• Proven experience in medical administrative support and front desk operations
• Strong computer skills, including proficiency in EHR systems such as Sunwave.
• Knowledge of medical terminology, and HIPAA regulations
• Excellent patient service and customer service skills
• Familiarity with Microsoft Office and health information management
• Proficient Experience with Excel, formulas and spreadsheets.
• Ability to manage medical records and perform clerical tasks efficiently

Job Type: Full-time

Pay: From $16.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Bereavement leave
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Vision insurance

Medical Specialty:

• Addiction Medicine

Schedule:

• Monday to Friday

Work Location: In person

Salary : $17