What are the responsibilities and job description for the Front Desk Medical Receptionist position at Yavapai Primary Care?
Job Summary
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. This role is essential in ensuring smooth operations at the front desk, contributing to a positive experience for all who enter our facility.
Responsibilities
- Greet and assist patients and visitors in a friendly and professional manner.
- Manage medical scheduling, ensuring appointments are booked accurately and efficiently.
- Handle medical collections with attention to detail and confidentiality.
- Maintain patient records and update and verify insurance information in electronic health record systems such as eClinicalWorks.
- Answer phone calls with excellent phone etiquette, addressing inquiries and directing calls as necessary.
- Assist with administrative tasks including filing, data entry, and maintaining a clean reception area.
- Collaborate with medical staff to ensure seamless patient flow and communication.
Skills
- Proficiency in medical collection processes and medical scheduling practices.
- Strong phone etiquette skills to provide excellent customer service over the phone.
- Familiarity with electronic health record systems such as eClinicalWorks, is preferred.
- Ability to type efficiently for data entry tasks.
- Bilingual candidates are encouraged to apply to better serve our diverse patient population.
- Excellent organizational skills with attention to detail in managing multiple tasks simultaneously.
Join our team as a Front Desk Receptionist where your skills will contribute significantly to enhancing patient experiences while supporting our healthcare professionals!
Job Type: Full-time
Pay: $17.00 - $18.50 per hour
Expected hours: 40 per week
Benefits:
- Opportunities for advancement
- Paid time off
- Uniform allowance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $17 - $19