What are the responsibilities and job description for the Medical Receptionist position at DeCoach Recovery Centre?
About Us:
DeCoach Recovery is a leading addiction treatment center dedicated to providing comprehensive and compassionate care to individuals struggling with substance use disorders. We offer a range of evidence-based treatments and therapies tailored to each patient's unique needs, with a focus on long-term recovery and wellness.
Responsibilities:
- Welcome patients and visitors to the office by greeting patients and visitors in person or over the telephone
- Answering inquiries or referring questions to other staff members
- Schedules appointments
- Assists patients as necessary
- Telephone transportation services or family members when necessary for transportation
- Maintains reception area in a neat and orderly condition
- Assists patients with insurance papers and billing questions
- Sort office mail
- Participates in the medical office emergency routine when required
- Summons ambulance or EMS or assists other staff members as needed.
Qualifications:
- High school diploma/GED is required
- At least two-years of training or experience in customer service and medical office work
- Computer proficiency strong verbal and written communication skills
- Ability to work independently
- Good organizational skills.
Full time
Day shift