What are the responsibilities and job description for the Medical Assistant position at Dedicated Senior Medical Center?
Overview
***Spanish speaking required***
We are seeking a dedicated and compassionate Spanish speaking Medical Assistant to join our healthcare team. The ideal candidate will play a crucial role in providing exceptional patient care within a dynamic medical environment. This position requires a blend of clinical and administrative skills to support our internal medicine and urgent care departments effectively.
Duties
- Measures and records patient vital signs; records patient interview and medical history.
KNOWLEDGE, SKILLS & ABILITIES:
- Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
- Exceptional oral and written communication skills, time management skills and organizational skills
- Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders
- Mindset focused on resolving problems for patients and achieving team goals
- Knowledge of medical products, terminology, services, standards, policies and procedures
- Skilled in basic phone and computer operation
- Must be detail-oriented to ensure accuracy of reports and data
- Ability to maintain effective and organized systems to ensure timely patient flow
- Ability to act calmly in busy or stressful situations
- Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
- Ability and willingness to travel locally and/or regionally up to of the time to assist in covering other centers, as needed
- Spoken and written fluency in English and Spanish
- Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
- Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
- Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
- Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
- Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
- Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
- Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
- Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
- Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
- Performs other duties as assigned and modified at manager’s discretion.
Qualifications
- Previous experience in patient care within a clinical setting is preferred.
- Familiarity with internal medicine practices and urgent care procedures is a plus.
- Strong understanding of medical terminology and ability to perform basic clinical tasks such as taking vital signs.
- Excellent communication skills, both verbal and written, to interact effectively with patients and healthcare professionals.
- Ability to work collaboratively within a team-oriented environment while managing multiple tasks efficiently.
- Certification as a Medical Assistant (CMA) or equivalent is desirable but not mandatory; willingness to obtain certification is encouraged.
Join us in making a difference in the lives of our patients while advancing your career in the healthcare field!
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person
Salary : $19 - $21