What are the responsibilities and job description for the Quality Assurance Technologist position at Default CKE Brand?
POSITION SUMMARY
The QA Technologist is responsible for completing product testing and compliance reports for the CKE Quality Assurance Product Compliance Program. This role provides technical support to CKE’s Product Development teams by assisting in reviewing, handling, and preparing procedures for existing products or reintroducing products through laboratory and test kitchen analysis.
ESSENTIAL FUNCTIONS
May perform any or all the following duties:
- Conduct laboratory testing of CKE food products and record data
- Maintains daily laboratory calibration log for all lab equipment
- Schedules annual laboratory equipment calibration with 3rd Party Vendor
- Monitors test kitchen and lab inventory by ordering products
- Manage product ordering from the distributor for CKE and 3rd Party Labs
- Be available to receive orders from distributors and organize products received
- Organize and execute cross-functional product showing
- Aide in Sensory Analysis with Cross-functional team
- Organize and maintain a list of samples received and notify appropriate parties
- Maintains databases containing QA product data
- Attends training to remain current on industry trends
- Participates in company meetings, webinars, and conference calls
- Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
POSITION QUALIFICATIONS/CORE COMPETENCIES
- Two (2) years of experience in Food Processing, Quality Assurance, or Product Development
- Bachelor’s degree in Agricultural or Food Science, Biology, or a related field or combination of equivalent experience and education
- Must have basic knowledge of Food Safety Programs (HACCP, GMPs, etc.), and Standard Operating Procedures
- Must be knowledgeable in various food product/processing principles, restaurant equipment & preparation systems
- Must have practice and/or working knowledge of product inspections and analysis
- Must have good organization, problem-solving skills
- Must have excellent oral and written communication skills
- Must have a strong understanding of Statistics, specifically statistical process control
- Must be proficient with computers and applicable programs
WORK ENVIRONMENT
- The corporate office is fast-paced, with a high volume of activity, and a deadline-driven environment
- Food production facilities, restaurants, and test kitchens
PHYSICAL DEMANDS
- Sitting for extended periods of time, using phone, typing and/or operating a computer
- Must be able to lift 50 lbs. as needed.
THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.
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CKE Restaurants, Inc., the parent company to Carl's Jr. and Hardee's, proudly serves happiness worldwide from our global headquarters in Franklin, TN.
At our headquarters, we embrace a hybrid work schedule that balances flexibility and collaboration. Work where you choose on Mondays and Fridays, and join us in the office Tuesday through Thursday for in-person teamwork and connection. It’s just one of the many benefits of being part of our team!
Our Purpose is to "Feed Happiness Around the World"
At CKE Restaurants, our purpose drives everything we do. It’s not just about food—it’s about the joy, connection, and innovation we bring to our guests and teams every day.
We achieve this through our shared values:
🌟 We Dream Big – Bold ideas fuel our growth.
🌟 We Make It Happen – Action turns visions into reality.
🌟 We’re Better Together – Collaboration powers our success.
🌟 We Innovate – Creativity keeps us ahead of the curve.
🌟 We Celebrate – Every win is a step worth cheering.
Together, these values inspire us to spread happiness far and wide.
Want to learn more about life at CKE Restaurants? Check out our "Life" pages on the CKE Restaurants LinkedIn profile!
Discover all the details about our benefits here: ckebenefits.com/class1.html
Extra Ingredients for Feeding Your Happiness
At our Restaurant Support Center, we go beyond the basics to enable our colleagues to shine bright like our Happy Star. Here’s a taste of the perks that keep the happiness flowing:
✨ A hybrid work environment for balance and flexibility
✨ 10 paid holidays a floating holiday to make your own
✨ A paid volunteer day to spread happiness in your community
✨ Wellness days to recharge and thrive
✨ Parental leave for life’s most joyful moments
✨ 24/7 access to a learning platform with 8,000 modules to fuel the growth of your self-motivated desires
✨ Monthly onsite massages for that extra ahhh
✨ An onsite fitness gym to keep your energy high
✨ Weekly pay, because happiness is better when funded more frequently
Here, it’s all about feeding happiness—for you and the world around you!
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Know you want to grow your career with CKE Restaurants but not sure about the perfect fit just yet? Join our Talent Community!
Don’t forget to check back on our careers page regularly and apply directly to roles that align with your skills and passions—we’d love to see your continued interest.
Pro tip: Activate job alerts for our office location, and you’ll be the first to know about new opportunities as they’re posted.
Let’s feed happiness together! 🌟
