Activities Supervisor

Key Responsibilities:

• Assist guests and families with games, crafts, and organized recreational activities.

• Provide personalized recommendations for on-site and local attractions, dining, and entertainment.

• Answer phone calls and respond to guest inquiries in a friendly and professional manner.

• Help plan, organize, and supervise scheduled events and daily activities.

• Monitor activity areas to ensure a safe and welcoming environment.

• Maintain activity equipment, supplies, and cleanliness of designated areas.

• Support team members with set-up and take-down of event spaces and activities.

• Keep accurate records of attendance, inventory, and guest feedback.

• Handle guest concerns or questions with a positive and solution-oriented approach.

• Promote upcoming events and programs to encourage participation.

Qualifications:

• Excellent interpersonal and communication skills.

• Strong customer service orientation with a friendly and approachable demeanor.

• Ability to multitask and stay organized in a fast-paced environment.

• Prior experience in hospitality, recreation, or guest services preferred.

• Flexible schedule, including weekends, holidays, and evenings as needed.

• CPR/First Aid certification is a plus.

Work Environment:

• Indoor and outdoor recreational areas.

• Frequent interaction with families and children.

• Active role requiring movement, standing, and some lifting of supplies.