What are the responsibilities and job description for the Acquisition Specialist position at Defenders?
Company Overview
Defenders, a leader in the smart home security industry, has been dedicated to protecting and connecting families, businesses, and larger commercial customers for over 140 years. Our commitment to saving lives remains unwavering, and we're seeking a like-minded individual to join our team.
The benefits of working with us are numerous and exciting:
Job Responsibilities
As a Sales Agent at Defenders, your primary responsibility will be to respond to inbound calls from customers interested in our smart home security solutions. You'll work closely with these customers to understand their needs, provide solutions, and schedule installation appointments with our field team. Key responsibilities include:
Key Qualifications
To excel in this role, you should possess the following skills and qualifications:
Diversity and Inclusion
At Defenders, we celebrate diversity and strive to build an inclusive team that represents a wide range of backgrounds, perspectives, and skills. We believe that every employee and applicant deserves to feel valued and respected.
Defenders, a leader in the smart home security industry, has been dedicated to protecting and connecting families, businesses, and larger commercial customers for over 140 years. Our commitment to saving lives remains unwavering, and we're seeking a like-minded individual to join our team.
The benefits of working with us are numerous and exciting:
- Opportunities for unlimited earning potential through commission-based sales
- A comprehensive benefits package, including medical, dental, vision, 401(k) with match, and tuition reimbursement
- Five weeks of paid training to equip you with the skills needed to succeed
- A no-cold-calling environment, allowing you to focus on engaging with interested customers
Job Responsibilities
As a Sales Agent at Defenders, your primary responsibility will be to respond to inbound calls from customers interested in our smart home security solutions. You'll work closely with these customers to understand their needs, provide solutions, and schedule installation appointments with our field team. Key responsibilities include:
- Responding to new and existing customer calls in a professional manner
- Consultatively working with customers to identify their needs and provide tailored solutions
- Ensuring customer satisfaction by addressing concerns and providing follow-up support
Key Qualifications
To excel in this role, you should possess the following skills and qualifications:
- One year of sales experience preferred
- Proven sales ability and closing skills
- Strong listening skills used to conduct needs analysis
- Excellent problem-solving and communication skills
- Ability to multi-task while speaking to prospects
- High school diploma or equivalent
Diversity and Inclusion
At Defenders, we celebrate diversity and strive to build an inclusive team that represents a wide range of backgrounds, perspectives, and skills. We believe that every employee and applicant deserves to feel valued and respected.
