What are the responsibilities and job description for the District Manager of Facilities position at Defined Fitness Inc?
________________________________________
Location: All Club Facilities Reports to: Director of Sales & Operations
Supervises: Maintenance Tech / HVAC Maintenance Tech Status: Exempt / Full Time ________________________________________
Do you have a G.O.A.T. mentality? As a District Manager at Defined Fitness, you take the lead in everything you do. You are relentless in the pursuit of your goals. You set the pace for success. You jump higher, reach further and push harder than anyone else. You are diligent and determined to inspire, empower and support a culture of success while improving the lives of your team and your members. Your passion is fueled by your enthusiasm. You are Defined Fitness.
As the District Manager of Operations & Facilities at Defined Fitness, you will oversee all aspects of club operations, facility maintenance, and team management. You will play a pivotal role in ensuring seamless daily operations, driving efficiency, and maintaining high facility standards across all locations. Your ability to manage multiple functions, oversee maintenance teams, and create strategic improvements will directly impact the success of our business and enhance the member experience.
Essential Functions & Responsibilities:
Oversee all operational and facility management functions, ensuring alignment with company goals while maintaining high standards for cleanliness, safety, and efficiency.
Lead maintenance and operations teams, ensuring timely repairs, proper upkeep of equipment, and compliance with safety protocols.
Manage budgets, track inventory, and coordinate with vendors to ensure cost-effective solutions and uninterrupted club operations.
Conduct regular audits and inspections, implementing corrective measures to maintain optimal facility conditions.
Develop and enforce policies to ensure data integrity, operational consistency, and superior member experiences.
Collaborate across departments to streamline processes and enhance overall performance.
Develop preventative maintenance schedules and ensure routine servicing of gym equipment, HVAC systems, and other essential infrastructure.
Oversee emergency response plans and procedures, ensuring all clubs are prepared for power outages, facility damages, or other unforeseen events.
Work closely with club management teams to assess operational challenges and provide tailored solutions to improve efficiency.
Manage and mentor staff, setting performance expectations and conducting regular performance evaluations.
Drive initiatives that enhance the overall member experience by ensuring the physical environment remains inviting, functional, and well-maintained.
Ensure compliance with health, safety, and industry regulations, including OSHA and ADA requirements.
Monitor energy efficiency initiatives to reduce operational costs and promote sustainability across all locations.
Key Performance Indicators (KPIs)
Member D-L.I.T.E. Scores:
Club Cleanliness: Maintain an 8.6 standard or Higher on MXM Survey Scores
Club Friendliness: Maintain an 8.6 standard or higher on MXM Survey Scores
Club Audit Scores:
Conduct Audit for all Facility Operations Metrics for all locations on a monthly basis.
Maintain an 80% or higher audit score conducted for operations of the company.
Audits must be completed between the 10th-25th of each month and submitted by the 8th of the following month.
Knowledge, Skills & Abilities:
Leadership Skills: Inspire and motivate teams while fostering a culture of accountability and performance.
Strategic Thinking: Develop and execute operational and maintenance strategies that drive efficiency and growth.
Communication Skills: Strong verbal and written communication to articulate goals and resolve conflicts.
Analytical Abilities: Ability to analyze performance metrics, identify trends, and implement data-driven solutions.
Problem-Solving Skills: Resolve operational and facility-related challenges and implement effective solutions promptly.
Customer Focus: Dedication to providing an exceptional member experience through streamlined operations and well-maintained facilities.
Organizational Skills: Prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
Adaptability: Adjust to changing business needs while maintaining a proactive and solutions-oriented approach.
Collaboration: Work effectively with cross-functional teams to achieve company objectives.
Continuous Learning: Stay updated on industry trends and best practices to maintain a competitive edge.
Accountability: Take ownership of results and drive continuous improvement.
Integrity: Uphold ethical standards and transparency in all interactions.
Qualifications:
High School Diploma or equivalent qualification
Bachelor’s degree in Business Administration, Facility Management or similar field, preferred
A minimum of 5 years’ experience in maintenance
PC literate, including Microsoft Office and various other products
Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment
Good understanding of the technical features of plumbing, electrical systems, etc.
Strong knowledge facilities machines and equipment
Excellent organizational and leadership abilities
Exceptional communication and interpersonal skills
Previous managerial experience is a plus
Must have a valid New Mexico driver’s license (with acceptable driving record) and own means of transportation (registered and insured)
Physical Requirements:
Must be able to sit for extended periods
Must be able to lift and carry approximately 50 pounds
Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write ________________________________________
This job description in no way states or implies that these are the only duties that will be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job related duties requested by their supervisor.
Requirements represent a minimum level of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than “at-will” employment relationship.
I, ___________________________ (team member name), have read and understand the above job description. I verify that I meet the requirements and am able to perform the duties and responsibilities on this job description.
________________________________ ______________________________
Team Member Signature Date
________________________________
Print Name
Location: All Club Facilities Reports to: Director of Sales & Operations
Supervises: Maintenance Tech / HVAC Maintenance Tech Status: Exempt / Full Time ________________________________________
Do you have a G.O.A.T. mentality? As a District Manager at Defined Fitness, you take the lead in everything you do. You are relentless in the pursuit of your goals. You set the pace for success. You jump higher, reach further and push harder than anyone else. You are diligent and determined to inspire, empower and support a culture of success while improving the lives of your team and your members. Your passion is fueled by your enthusiasm. You are Defined Fitness.
As the District Manager of Operations & Facilities at Defined Fitness, you will oversee all aspects of club operations, facility maintenance, and team management. You will play a pivotal role in ensuring seamless daily operations, driving efficiency, and maintaining high facility standards across all locations. Your ability to manage multiple functions, oversee maintenance teams, and create strategic improvements will directly impact the success of our business and enhance the member experience.
Essential Functions & Responsibilities:
Oversee all operational and facility management functions, ensuring alignment with company goals while maintaining high standards for cleanliness, safety, and efficiency.
Lead maintenance and operations teams, ensuring timely repairs, proper upkeep of equipment, and compliance with safety protocols.
Manage budgets, track inventory, and coordinate with vendors to ensure cost-effective solutions and uninterrupted club operations.
Conduct regular audits and inspections, implementing corrective measures to maintain optimal facility conditions.
Develop and enforce policies to ensure data integrity, operational consistency, and superior member experiences.
Collaborate across departments to streamline processes and enhance overall performance.
Develop preventative maintenance schedules and ensure routine servicing of gym equipment, HVAC systems, and other essential infrastructure.
Oversee emergency response plans and procedures, ensuring all clubs are prepared for power outages, facility damages, or other unforeseen events.
Work closely with club management teams to assess operational challenges and provide tailored solutions to improve efficiency.
Manage and mentor staff, setting performance expectations and conducting regular performance evaluations.
Drive initiatives that enhance the overall member experience by ensuring the physical environment remains inviting, functional, and well-maintained.
Ensure compliance with health, safety, and industry regulations, including OSHA and ADA requirements.
Monitor energy efficiency initiatives to reduce operational costs and promote sustainability across all locations.
Key Performance Indicators (KPIs)
Member D-L.I.T.E. Scores:
Club Cleanliness: Maintain an 8.6 standard or Higher on MXM Survey Scores
Club Friendliness: Maintain an 8.6 standard or higher on MXM Survey Scores
Club Audit Scores:
Conduct Audit for all Facility Operations Metrics for all locations on a monthly basis.
Maintain an 80% or higher audit score conducted for operations of the company.
Audits must be completed between the 10th-25th of each month and submitted by the 8th of the following month.
Knowledge, Skills & Abilities:
Leadership Skills: Inspire and motivate teams while fostering a culture of accountability and performance.
Strategic Thinking: Develop and execute operational and maintenance strategies that drive efficiency and growth.
Communication Skills: Strong verbal and written communication to articulate goals and resolve conflicts.
Analytical Abilities: Ability to analyze performance metrics, identify trends, and implement data-driven solutions.
Problem-Solving Skills: Resolve operational and facility-related challenges and implement effective solutions promptly.
Customer Focus: Dedication to providing an exceptional member experience through streamlined operations and well-maintained facilities.
Organizational Skills: Prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
Adaptability: Adjust to changing business needs while maintaining a proactive and solutions-oriented approach.
Collaboration: Work effectively with cross-functional teams to achieve company objectives.
Continuous Learning: Stay updated on industry trends and best practices to maintain a competitive edge.
Accountability: Take ownership of results and drive continuous improvement.
Integrity: Uphold ethical standards and transparency in all interactions.
Qualifications:
High School Diploma or equivalent qualification
Bachelor’s degree in Business Administration, Facility Management or similar field, preferred
A minimum of 5 years’ experience in maintenance
PC literate, including Microsoft Office and various other products
Must have a valid CPR/AED certification, including infant and child, within the first 45 days of employment and maintain valid certification throughout employment
Good understanding of the technical features of plumbing, electrical systems, etc.
Strong knowledge facilities machines and equipment
Excellent organizational and leadership abilities
Exceptional communication and interpersonal skills
Previous managerial experience is a plus
Must have a valid New Mexico driver’s license (with acceptable driving record) and own means of transportation (registered and insured)
Physical Requirements:
Must be able to sit for extended periods
Must be able to lift and carry approximately 50 pounds
Must be able to perform the following tasks: walk, squat, bend, stoop, stand, listen, read and write ________________________________________
This job description in no way states or implies that these are the only duties that will be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job related duties requested by their supervisor.
Requirements represent a minimum level of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.
This document does not create an employment contract, implied or otherwise, other than “at-will” employment relationship.
I, ___________________________ (team member name), have read and understand the above job description. I verify that I meet the requirements and am able to perform the duties and responsibilities on this job description.
________________________________ ______________________________
Team Member Signature Date
________________________________
Print Name
