What are the responsibilities and job description for the Software Support Engineer position at Definity First?
A company is looking for a Software Support Engineer to join their team, focusing on maintaining and improving a SaaS web application.Key ResponsibilitiesHandle and resolve client tickets on the support platform within committed SLAsWrite efficient, clean, and maintainable codeMaintain consistent communication with business stakeholders to understand and fulfill their requirementsRequired QualificationsProficiency in JavaScriptExperience with Node.jsKnowledge of C# and .NETFamiliarity with Version Control systems, particularly GitHubComputer Science / Information Technology Bachelor's Degree or equivalent