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ONBOARDING & LEARNING SUBJECT-MATTER EXPERT

DEFTEC Corporation
Norfolk, VA Full Time
POSTED ON 4/17/2025
AVAILABLE BEFORE 4/16/2030

ONBOARDING & LEARNING SUBJECT-MATTER EXPERT

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients' critical missions and driven to provide the most effective solutions to execute their missions, operational challenges, and requirements. Our dedicated, experienced, and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

The successful candidate will work collaboratively with NATO Stakeholders to support the Capability Development Team in ACT.

JOB RESPONSIBILITIES:

  • Define "personas" to demonstrate understanding of the ACT target audience(s) and to test pathways.
  • Collect and consolidate business information requirements for staff, shaped to levels of experience and cultural awareness.
  • Develop learning pathways / maturity models that consider staff competencies (knowledge, skills, and experience) for cross-organizational culture, NATO-specific topics, and in defined functional areas.
  • Collaborate with ACT culture and functional communities to design specific pathways.
  • Research functional or skills standards, where functions have reasonable civilian or military equivalents with accessible information.
  • Run workshops to elicit, consolidate, and / or validate functional requirements.
  • Consolidate job descriptions to identify stated functional levels.
  • Communicate pathways via maturity models and / or competency roadmaps, using standard MS Office tools and / or central intranet resources.
  • Define and support onboarding activities for new staff up to 12 months from arrival to embed organizational culture.
  • Develop learning games, role-play, and other experiential learning events.
  • Collect, consolidate, and act on feedback received across competency development activities.
  • Perform additional tasks as required by the COTR related to culture assessment and formation, or staff training development.

Required Qualifications:

  • Certification, including a degree or other advanced professional qualification, in Organizational Development, instructional design and education, or a related field.
  • Minimum of 3 years in the last 6 in the field of organizational development and learning, or corporate skills development in complex knowledge-based organizations.
  • Experience shaping experiential learning and skills development for multinational audiences, especially for high and low power-distance audiences.
  • Experience in shaping staff onboarding and communication of business information
  • Active Secret Clearance

DEFTEC offers a comprehensive whole-life benefits package that includes medical, dental, vision, holiday, paid time off, 401K with a match, life insurance, short/long-term disability, and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees, making DEFTEC an ideal workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with HR@deftec.com if you require reasonable accommodations.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

AAP/EEO Statement

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any type based on actual or perceived race, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religious creed, disability (mental and physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age, marital status, civil union status, sexual orientation, military and veteran status, denial of family and medical care leave, arrest record and/or any other characteristic(s) protected by federal, state or local law.

This policy applies to all terms of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, training, compensation, benefits, employee activities, and general treatment during employment.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

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